Issues With Windows update

Zobensky · Jan 29, 2020

Hi everyone,

Please, I need your help to correct Windows update on a server 2008 R2. I know that I have to upgrade it, but I am not ready yet to do it.

So, I solicit your help to make Windows update work for the next months.

It is impossible for me to install the importants update. I have these errors code when I try to install them: 80070570 (For KB3101722, KB3115858) and 80092004 (For KB4534310, KB4535102).

I used sfc /scannow to try to fix the problème, without success and no error detected when I used System Update Readiness Tool (KB947821).

Please, here is the link for CBS log files Renata sent you 3 items

Thank you in advance.

Regards,

Zobensky

Sysnative Windows Update · Jan 31, 2020

Hi!

Please install these two updates if you can:

Win 7 Pro - Unable to Install KB4530734 - Error 80070002

Zobensky · Feb 12, 2020

Hi!

Thank you for the follow-up and I apologize for the delay.

As recommanded, I tried to install these two updates KB4474419, KB4490628 withtout success.

When I try to install them, I have this message error: "Some updates were not installed. The following updates were not installed: Update for Windows KB4474419, KB4490628"

I have tried to fix Windows update with "Crisis Aversion Tool (CAT)" and some other solutions without success. However, I have other updates proposed by Microsoft and I have not been able to install them.

When I have tried to install them, I had the same errors:

Please, here is the link for the CBS log file: Renata sent you 1 item

Many thanks for your patience and your willingness to help!

Best regards,

Zobensky

Sysnative Windows Update · Feb 12, 2020

Hi!

Please run System Update Readiness Tool and attach CheckSUR.log.

Zobensky · Feb 13, 2020

Hi!

Thank you very much for your quick reply.

No errors detected in file CheckSUR.log.

Please, here is the link for the CheckSUR log file Renata sent you 1 item

Regards,

Zobensky

Sysnative Windows Update · Feb 19, 2020

Hi!

Let's try this one: http://download.windowsupdate.com/c..._6acf139f1eb84f60fcdeef3d4f81285e1edb45f9.msu

Zobensky · Feb 21, 2020

Hi!

When I try to install the KB: http://download.windowsupdate.com/c..._6acf139f1eb84f60fcdeef3d4f81285e1edb45f9.msu

I have the same message error: "Some updates were not installed. The following updates were not installed: Update for Windows (KB4474419).

Please, here is the link for the CBS log file Renata sent you 1 item

Once again, many thanks for your patience and your willingness to help!

Best regards,

Zobensky

Sysnative Windows Update · Feb 22, 2020

Hi!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

Download the portable version of GSmartControl and save it on your Desktop;
Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
Please note: If the SMART Status reads: Unsupported, stop and let me know.

Zobensky · Feb 24, 2020

Hi!

Thank you very much for your quick reply.

I forgot to mention at first that was a virtual disk and it's not supported. I am sorry.

Thank you for your great support and have a nice week.

Regards,

Zobensky

Sysnative Windows Update · Feb 24, 2020

Hi!

Please do the following:

How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10

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