Hi I am in need of some serious help. I have been dealing with a nasty nasty rootkit which is what I'm thinking it is. Here's the issues. I have found that when looking in the windows folder there is a date for 9/14/2018 and this date is always no matter what I do to the system which is an Alienware 15 R4. I have restored, cleaned, formatted, and nuked the drives that I thought had the virus or whatever the program that allows it to watch, move files, delete files, and pretty much remote into the system whenever it wants. I have removed the files for all remote type programs that windows puts on windows 10 which btw is the shittest os I have ever had to deal with. Almost just as bad as vista. So i am a network admin and know pc and macs pretty well. What I have not been able to do is figure out how and what type of virus/ program this is which allows it to always be on this system. Heres whats a lil interesting. When i changed the actual ssd and hard drives and replaced with new ones it still came back. Now that takes out that issue of something being on the hard drive that cant be wiped. So does that mean some type of update is causing this system to allow remote control and at that point allow either the virus which could be linked via my serial/express code. I am one of the most paranoid people when it comes to pcs. I am a former vp in tech and design for Apple inc. I have never seen something of this type of program. Dell has some type of program that is stored on the systems when they ship them out which allows tech support to connect to this pc whenver they damn well choose. Im not some random person who doesnt know what they are talking about. For the past year I have fought and restored and wiped/nuked so many drives to rid of this program. I have zone alarm, malewarebytes and ran in safe mode ran scans full with archiving and yet this still seams to be able to somehow connect back to the pc. i DO NOT USE WIFI OR ANY OTHER TYPE OF WIRELESSS CONNECTIONS. I have personally went through some of windows bs that they put on the systems when reinstalling windows or dells bs support assistant. I know that it is vaulnerable. I do not download torrents. I know a good bit about security and networking. What im trying to do obv is get rid of this shitty program, remove all remote type connections, remove any type of server or hyper virtual drives because thats just another way for someone to middle man that shit and take more of my information in which I DO NOT NEED TO KEEP HAPPENING. I cant even use this system for the fact im afraid its gonna be copied and moved over to someone elses pc. Im in need of someone to help me get through this and finally move on with my life instead of constanly worrying about someone stealing my data. Also what can i do to remove or block any type of nsa type programs from beign able to break in and do as what this program is doing. This whatever it is is hard to find and when deleting some files that are also looking like windows files have caused issues as it whatever it is is cloning its self with real functions and my scans are NOT finding it. PLEASE SOMEONE ANYONE I really need some help with this. Maybe go through some ways to get rid of the type shellx type commands which link somehow to printer drivers, cloud connections, and writers. Im not sure what else to do. At this point im so sick of microsoft and there bs updates and opening the systems more and more and their lack of security is kinda of mind blowing.
BELOW IS ATTACHED STARTUP programs. Obv there is something wrong with my system. I just reimaged the sytem so its completely fresh install and new hard drives as well. ANYONE HAVE ANY IDEA? Am i being stalked by a nasty worm, bug, virus, or bot net?
