[SOLVED] ie 11 menu buttone most of the timen greyed out

[bazer]

hi h=here is log of sfc tool

my main problem is the menu buttons keep greying out have tried uninstalling ie11 and reinstalling ,did a reinstall repair still the same thanks baz





SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-25 11:56:21.622
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-08-25 11:57:31.276
----------------------EOF-----------------------

 

[Aura]

Hi bazer :)

My name is Aura and I'll be assisting you with your issue. I don't think that this issue is related to Windows Update, but we'll give it a try anyway. Follow the instructions below please.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

• Download the right version of SURT for your system;
  • Your version of Windows is:
• Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
• On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
• Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

 

[bazer]

hi aura here are results of scan have enclosed persist log as well another thing is that fix connections problem tab is greyed out as well this is in internet options many thanks baz

 

[Aura]

Alright so SURT returned a clean log, now let's see if we can get anything from SFC.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

 

[bazer]

sorry don't have drop box have put in goggle drive here is link

https://drive.google.com/file/d/0BzauuF7QO27YSkh0bjFWLTNtZGs/view?usp=sharing

 

[Aura]

Your CBS.log is clean. There's nothing wrong with your system files, nor Windows Update.

What do you mean by the Menu buttons keeps getting greyed out? These?

 

[bazer]

yes that's correct am I in the wrong part of the forum baz

 

[Aura]

You should ask this question in the Windows 7 section, since this issue doesn't seems to involve system files, nor Windows Updates :)

https://www.sysnative.com/forums/windows-7-windows-vista/

 

[bazer]

ok thanks have put question in that part of the forum thanks baz

 

[Aura]

No problem bazer, good luck :)