[SOLVED] I cannot turn on windows firewall

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GoldenJake7

GoldenJake7

Member
Joined
Apr 17, 2020
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after the most recent windows update firewall has been off. I tried turning it on from the control panel I get error code 0x80070422 and when I try to run it from command prompt I get error 1058. I have been trying for days no online solution is working. Anyway my best guess is that the windows defender firewall authorization driver is missing I looked for it on services and device manager but I can't find it anywhere. Though I couldn't find any evidence of this issue happening on windows 10. Please help I'm desperate
 
Hi!

Please do the following:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
Also this might help.
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
 
We can take care of these later, but they are just bugs and not real issues.

Farbar Service Scanner
1. Download Farbar Service Scanner from here, and move it to the Desktop
2. Right-click on FSS.exe > Run as Administrator
3. Checkmark everything, and click Scan

KUTc3I2.png

4. Once it finishes, Notepad will open FSS.txt on your Desktop. Copy and paste everything in it in your next reply
 
Farbar Service Scanner Version: 14-12-2019
Ran by Dell (administrator) on 17-04-2020 at 17:09:36
Running from "C:\Users\Dell\Desktop"
Microsoft Windows 10 Pro (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Disabled. The default start type is Auto.
The ImagePath of MpsSvc: "%SystemRoot%\system32\svchost.exe -k LocalServiceNoNetworkFirewall -p".
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1911.3-0\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
 
Farbar Service Scanner Version: 14-12-2019
Ran by jakes (administrator) on 17-04-2020 at 18:03:31
Running from "C:\Users\jakes\Desktop"
Microsoft Windows 10 Pro (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Disabled. The default start type is Auto.
The ImagePath of MpsSvc: "%SystemRoot%\system32\svchost.exe -k LocalServiceNoNetworkFirewall -p".
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1911.3-0\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****


Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.


This is from a different local adminstrator account.
 

Attachments

Launch these commands from a command prompt to check the status of that driver (and report their results here):
Code: 
sc qc mpsdrv
sc queryex mpsdrv
reg query hklm\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy
I get:
Read More:
 
C:\Windows\system32>sc qc mpsdrv
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: mpsdrv
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : System32\drivers\mpsdrv.sys
LOAD_ORDER_GROUP : network
TAG : 0
DISPLAY_NAME : Windows Defender Firewall Authorization Driver
DEPENDENCIES :
SERVICE_START_NAME :

C:\Windows\system32>sc queryex mpsdrv

SERVICE_NAME: mpsdrv
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\Windows\system32>reg query hklm\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy
Enabled REG_DWORD 0x0
 
Ant these:
Code: 
sc qc bfe
sc queryex bfe
sc qc mpssvc
sc queryex mpssvc
Read More:
 
C:\Windows\system32>sc qc bfe
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalServiceNoNetworkFirewall -p
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Base Filtering Engine
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Windows\system32>sc queryex bfe

SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 3316
FLAGS :

C:\Windows\system32>sc qc mpssvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: mpssvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalServiceNoNetworkFirewall -p
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Windows Defender Firewall
DEPENDENCIES : mpsdrv
: bfe
SERVICE_START_NAME : NT Authority\LocalService

C:\Windows\system32>sc queryex mpssvc

SERVICE_NAME: mpssvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
 
C:\Windows\system32>sc config mpssvc start= auto
[SC] OpenService FAILED 5:

Access is denied.


why does this happen?
 
if you mean I ran it as an administrator then yeah I did but otherwise I'm not sure what elevated means in this context
 
Did you install another antivirus or an internet security?

Let's see what there is in the registry:
Code: 
reg query hklm\system\controlset001\services\mpssvc /s
I get:
Read More:
 
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