sweetjellyfish
Member
- Mar 22, 2019
- 5
Hello!
I've been having issues with latency lately. This is my first time posting in this forum, so I apologize beforehand if I do anything wrong.
I started having this issue back in 2016, when I tried upgrading from Windows 7 to Windows 10. Even though I upgraded all the drivers accordingly, I couldn't get rid of the issue - so I downgraded back to Windows 7, and it was back to normal. Then, in 2017, I installed Windows 10 (while keeping my files, however), and it felt like the problem had been solved.
A couple weeks ago, though, I noticed the audio was back to stuttering while watching stuff on Netflix or listening to music, going so far as freezing songs on Spotify sometimes. It gets worse when I'm on Discord audio calls (audio call + watching a video, for example). I tried updating my internet, audio, utility drivers, namely anything available in the ASUS site to download, which didn't work; downgrading them, which made the problem worse which made me go back to the most updated ones; and, recently, changing settings of my video driver (NVidia > control panel > 3d settings > power management set to optimal), though it didn't change much as I don't usually play anything.
I'm pretty sure it must be something related to internet drivers... Below is a capture of Latency Mon that I ran for a couple seconds right after the trace was over and it looks... bad, haha. If I close my Torrent app (qBittorrent) and my browser (Chrome) the latency shown in LatencyMon gets a lot better. I've been thinking about getting a new LAN card (don't use wifi for desktop, only cable) to see if it solves the issue, but they're kinda expensive where I live and I read on forums about some people with this same issue did and the issue persisted.
I usually have open: Photoshop CC (which is kinda GPU/CPU-heavy, but I'm not sure if it does anything to latency), Spotify (which gets some audio stuttering, specially after I've had my computer on for a couple hours), Discord, Chrome with 3-5 tabs open, and OBS for screen recording, aside from other minor software (Bit defender, Corsair watercooler manager, gaming mouse manager, Realtek audio manager, that sort of thing).
I feel like if I make a fresh install of Windows 7 the issue go away, as it seems it's some sort of compatibility issue between the driver and W10, but I'd like to avoid it as some newer apps/software aren't compatible with Windows 7...
msinfo32, dxdiag.txt and trace.tl: sysnative.zip
Thank you so much!
-Andy
I've been having issues with latency lately. This is my first time posting in this forum, so I apologize beforehand if I do anything wrong.
I started having this issue back in 2016, when I tried upgrading from Windows 7 to Windows 10. Even though I upgraded all the drivers accordingly, I couldn't get rid of the issue - so I downgraded back to Windows 7, and it was back to normal. Then, in 2017, I installed Windows 10 (while keeping my files, however), and it felt like the problem had been solved.
A couple weeks ago, though, I noticed the audio was back to stuttering while watching stuff on Netflix or listening to music, going so far as freezing songs on Spotify sometimes. It gets worse when I'm on Discord audio calls (audio call + watching a video, for example). I tried updating my internet, audio, utility drivers, namely anything available in the ASUS site to download, which didn't work; downgrading them, which made the problem worse which made me go back to the most updated ones; and, recently, changing settings of my video driver (NVidia > control panel > 3d settings > power management set to optimal), though it didn't change much as I don't usually play anything.
I'm pretty sure it must be something related to internet drivers... Below is a capture of Latency Mon that I ran for a couple seconds right after the trace was over and it looks... bad, haha. If I close my Torrent app (qBittorrent) and my browser (Chrome) the latency shown in LatencyMon gets a lot better. I've been thinking about getting a new LAN card (don't use wifi for desktop, only cable) to see if it solves the issue, but they're kinda expensive where I live and I read on forums about some people with this same issue did and the issue persisted.
I usually have open: Photoshop CC (which is kinda GPU/CPU-heavy, but I'm not sure if it does anything to latency), Spotify (which gets some audio stuttering, specially after I've had my computer on for a couple hours), Discord, Chrome with 3-5 tabs open, and OBS for screen recording, aside from other minor software (Bit defender, Corsair watercooler manager, gaming mouse manager, Realtek audio manager, that sort of thing).
I feel like if I make a fresh install of Windows 7 the issue go away, as it seems it's some sort of compatibility issue between the driver and W10, but I'd like to avoid it as some newer apps/software aren't compatible with Windows 7...
- System Manufacturer? > Custom built by online service
- Laptop or Desktop? > Desktop
- Exact model number (if laptop, check label on bottom) > I don't think it applies
- OS ? (Windows 10, 8.1, 8, 7, Vista) > Windows 10
- x86 (32bit) or x64 (64bit)? x64
- Service pack? Not sure if it applies, but it's the Version 1809 (17763.379)
- What was original installed OS on system? Windows 7 Basic
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Computer came with W7 Basic installed; I made a fresh install with a different version of W7 x64 (Ultimate), then upgraded it to W10 x64, but this caused a lot of latency problems that I could never solve. Then, 2 years ago, I reinstalled Windows 10 once again, but keeping my files.
- Age of system? (hardware) > 3 years
- Age of OS installation? > 2 years
- Have you re-installed the OS? > Yes
- CPU > Intel i7 4790k
- RAM > 2 x Corsair Vengeance, 8gb each
- Video Card > NVIDIA GTX 970
- MotherBoard > ASUS B85M-E/BR
- Power Supply > Corsair CX750M, 750W
- Is driver verifier enabled or disabled? > I am not sure how to check
- What security software are you using? > Windows default Firewall + Bitdefender running, have SuperAnti Spyware installed too
- Are you using proxy, vpn, ipfilters or similar software? > Have a VPN plugin installed on Chrome, but rarely use it
- Are you using Disk Image tools? > Daemon Tools
- Are you currently under/overclocking? Are there overclocking software installed on your system? > Nope
msinfo32, dxdiag.txt and trace.tl: sysnative.zip
Thank you so much!
-Andy
