• Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.

High CPU Usage by DPCs caused by usbport.sys

Schorsch

New member
Joined
Aug 4, 2013
Posts
1
Hi folks,

thx for this great forum. It seems to be very helpful in getting help with some weired issues. (Excuses in advance for my poor english... :roll eyes (sarcasti)

I am using a HP 6730b (5 years old) with 4 GB RAM, Windows 7 Pro, updated with an 250 GB SSD.

I am facing a DPC issue like some others, but have no idea how to solve it: in the last weeks i faced some crazy slow-downs while viewing some youtube clips or listen to music from my external USB HD. I am using the Audio 2 DJ USB Audio Hardware to power my speakers. All drivers are up to date. Windows 7 Pro is updated too.

In Process Explorer i see a repeating peak with a length of about 2 seconds every 40 seconds with a CPU Usage of ~50% caused by DPCs (see screenshot 1).
screen1_pe.jpg

After installing Windows Performance Toolkit and running xperf like described here (thx!) the etl shows usbport.sys in the first line (see screenshot 2).
screen2_etl.jpg

After checking your driver list and checking the update status of all drivers (all are up to date) i have no idea what to do/check next...

So i would appreciate any kind of help/assistance/idea to go on... Thx a lot!

Jörg
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top