Yes. That is the Plex app. I've been running their most recent one but the admins suggested I try a developer preview which might address some of those issues which is what I'm using now.
After running the tool you suggested, I noticed that some hardware shows up as disabled. I did this deliberately a while ago since I don't use the phone modem or smartcard reader, just an FYI.
When trying to find info on the video card, I stumbled upon the motherboard model and a Google search shows it as being 64-bit. If this is true and I'm running the 32-bit version of Windows 8 on here, that would be incredibly embarrassing. The weird thing is that I've never really had any issues until this came up.
I've attached the requested files.
· OS - Windows 8
· x86 (32-bit)
· Original OS was XP
· Windows 8 - Full retail version
· Age of system (hardware) - Approx. 2008
· Age of OS installation - less than one year. I already tried a reinstall
· Intel Core 2 Duo 2Ghz
· Unable to find Video Card information
· Intel 965 Express Chipset
· This is a laptop
· Dell
· D630