[SOLVED] Help with Windows Update error 800B0100

babx

Member
Joined
Apr 4, 2016
Posts
10
Hallo all, thanks for taking the time to read my message
I'm stuck with a pc with windows 7 PRO 64 which I cannot format for usual reasons (tricky software configurations etc)
All of a sudden the machine won't update or better, it continues to update with no positive result and giving errore code (unknown) 800B0100.
I tried first of all with sfc /scannow but everything seems right
Then tried the system readiness tool and got some errors but couldn't find a cue how to resolve them
Tried also Windows Update Diagnostic and a Microsoft Fix It with no luck

Here is the log of the SFCfix.exe

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-04 15:30:54.022
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 25
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-04 15:41:00.212
----------------------EOF-----------------------


Here the ChekSUR log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-04 15:05


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 835
Found 25 errors
CBS MUM Corrupt Total count: 13
CBS Catalog Corrupt Total count: 12


Unavailable repair files:
servicing\packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat

and will also upload the cbs.zip in a moment hoping someone could give me some direction on how to fix it
Thanks a lot for helping
 
Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hello,

Please carry out the instructions below, and provide the logs generated.

IGJdB0T.png
System Update Readiness Tool (SURT) Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Download View attachment Packs.zip and save this file to your Desktop.
  • Right-click the file and click Extract All....
  • Place a checkmark next to Show extracted files when complete and click Extract.
  • A window will open showing one folders: Packages.
  • Open the Packages folder and copy the files into the following folder:

    C:\Windows\Temp\CheckSur\Servicing\Packages

  • Re-run the System Update Readiness Tool (SURT) as you did before.
  • Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    sfc /scannow
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Thanks for taking the time to analyze my problem
here is the Ckecksur.log and I attach the cbs.txt
Hope this can help to solve the problem
Thanks again
Barbara



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-08 16:53


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 943
Found 14 errors
Fixed 14 errors
CBS MUM Corrupt Total count: 13
Fixed: CBS MUM Corrupt. Total count: 13
CBS Catalog Corrupt Total count: 1
Fixed: CBS Catalog Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 14




Hello,

Please carry out the instructions below, and provide the logs generated.

IGJdB0T.png
System Update Readiness Tool (SURT) Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Download View attachment 20098 and save this file to your Desktop.
  • Right-click the file and click Extract All....
  • Place a checkmark next to Show extracted files when complete and click Extract.
  • A window will open showing one folders: Packages.
  • Open the Packages folder and copy the files into the following folder:

    C:\Windows\Temp\CheckSur\Servicing\Packages

  • Re-run the System Update Readiness Tool (SURT) as you did before.
  • Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    sfc /scannow
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 

Attachments

Hello,

Thank you for the logs. Please go ahead and run Windows Update - let me know if updates will successfully install or not.
 
Unfortunatly I still got some (different) errors altough something is installing
I attach some screen shots, let me know if need something different
Thanks a lot and have a nice day


Hello,

Thank you for the logs. Please go ahead and run Windows Update - let me know if updates will successfully install or not.
 

Attachments

  • Immagine_REV2.jpg
    Immagine_REV2.jpg
    75.8 KB · Views: 2
  • Immagine_REV3.jpg
    Immagine_REV3.jpg
    252.8 KB · Views: 2
  • Immagine_REV4.jpg
    Immagine_REV4.jpg
    114 KB · Views: 1
Hello,

Thank you for the screenshots - however, they are a little difficult to read.

Please provide a complete text list of update names (KB numbers) that fail to install in your next post.

Thank you!
 
Here they are:

KB3075226
KB2965788
KB3126446
KB2923545
KB2698365
KB3031432

tHANKS



Hello,

Thank you for the screenshots - however, they are a little difficult to read.

Please provide a complete text list of update names (KB numbers) that fail to install in your next post.

Thank you!
 

Attachments

  • Immagine installazione.jpg
    Immagine installazione.jpg
    216 KB · Views: 1
Hello,

In post #8 you provided a list of updates that failed to install. Given KB3075226 is in fact installed, please could you provide a current list of updates that fail to install.

Thank you.
 
I'm sorry, maybe I made a mistake copying the numbers
I'll check tonight and let you know better
Thanks for your patience
 
Excellent, thank you. :dsmile:

The referenced error code (0x8024200D) from earlier is usually resolved through manually installing the update. We can look into this once I have the correct list of failed updates.
 
I've uploaded a screenshot of all the updates failed/succesful since the 4th of april...there are 5 pages, hope you can read them easily :-)
Thanks and thanks and have a nice day or afternoon or whatever it is :wave:
Barbara


Excellent, thank you. :dsmile:

The referenced error code (0x8024200D) from earlier is usually resolved through manually installing the update. We can look into this once I have the correct list of failed updates.
 

Attachments

Hello,

Thank you for the screenshots, which indicate there are three failing updates (KB3004375, KB2698365 and KB3031432) currently as of posting.

Please download the standalone installer for KB3004375. Run the installer and follow the prompts. Let me know if the update installs.

If installation fails, please provide the following logs immediately after.

  • C:\Windows\WindowsUpdate.log
  • C:\Windows\Logs\CBS\CBS.log
 
I installed KB3004375 and everything was fine
So I tried to install manually KB2698365 but get same error
I attach here cbs.log and windowsupdate.log
[h=1]Thankyou! :wave:[/h]
Hello,

Thank you for the screenshots, which indicate there are three failing updates (KB3004375, KB2698365 and KB3031432) currently as of posting.

Please download the standalone installer for KB3004375. Run the installer and follow the prompts. Let me know if the update installs.

If installation fails, please provide the following logs immediately after.

  • C:\Windows\WindowsUpdate.log
  • C:\Windows\Logs\CBS\CBS.log
 

Attachments

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