Mrsand1
New member
- Jul 18, 2024
- 1
- A brief description of your problem (but you can also include the steps you tried)
- I have been having BSODs at a random pace, usually on desktop or in the browser. I have tried to install and update the storage drivers as I suspected that it was a drive firmware issue. I keep having them so now I suspect that it's my mismatched RAM. Do the DMP files give off signs of it being the RAM or is it my drive? I don't suspect it's my SSD as it still seems to be fine in a SMART check though you can never really know with just that.
- System Manufacturer?
- DELL
- Laptop or Desktop?
- Desktop
- Exact model number (if laptop, check label on bottom)
- DELL Optiplex 7010 MT
- OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
- Windows 10
- x86 (32bit) or x64 (64bit)?
- x64
- What was original installed OS on system?
- Windows 10
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
- OEM version from DELL though I have reinstalled Windows in this system though it is the same key that came with computer.
- Age of system? (hardware)
- 9 years
- Age of OS installation?
- A couple months to a year
- Have you re-installed the OS?
- Yes
- CPU
- Intel Core i7 3700
- RAM (brand, EXACT model, what slots are you using?)
- 12 gig of DRR3 1600hz (Samsung | M378B5773DH0-CK0 |139337B9 | 1600 MHz | 2 GB | DIMM1 ,Hynix/Hyundai | HMT451U6BFR8A-PB | 34C4FEA7 | 1600 MHz | 4 GB | DIMM 3, Samsung | M378B5773DH0-CK0 | 937EFC4F | 1600 MHz | 2 GB | DIMM2, Crucial | CT51264BD160BJ.M8F | E02E6324 | 1600 MHz | 4 GB | DIMM4)
- Video Card
- GTX 970
- MotherBoard - (if NOT a laptop)
- Dell Optiplex 7010 MT motherboard
- Power Supply - brand & wattage (if laptop, skip this one)
- ARESGAME Power Supply 500W 80+ Bronze Certified PSU (AGV500)
- Is driver verifier enabled or disabled?
- disabled - I don't have it installed
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
- Windows Defender
- Are you using proxy, vpn, ipfilters or similar software?
- Yes though it isn't usually on.
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
- No
- Are you currently under/overclocking? Are there overclocking software installed on your system?
- No
- No
- Speccy link: https://speccy.piriform.com/results/v04gSXfU2kVXutFzBBpYJbS