Having consistent random BSODs for a while now, almost every few days or so at this point - mainly CRITICAL-PROCESS-DIED or KERNEL DATA INPAGE Error

Mrsand1

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Joined
Jul 18, 2024
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  • A brief description of your problem (but you can also include the steps you tried)
    • I have been having BSODs at a random pace, usually on desktop or in the browser. I have tried to install and update the storage drivers as I suspected that it was a drive firmware issue. I keep having them so now I suspect that it's my mismatched RAM. Do the DMP files give off signs of it being the RAM or is it my drive? I don't suspect it's my SSD as it still seems to be fine in a SMART check though you can never really know with just that.
  • System Manufacturer?
    • DELL
  • Laptop or Desktop?
    • Desktop
  • Exact model number (if laptop, check label on bottom)
    • DELL Optiplex 7010 MT
  • OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
    • Windows 10
  • x86 (32bit) or x64 (64bit)?
    • x64
  • What was original installed OS on system?
    • Windows 10
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    • OEM version from DELL though I have reinstalled Windows in this system though it is the same key that came with computer.
  • Age of system? (hardware)
    • 9 years
  • Age of OS installation?
    • A couple months to a year
  • Have you re-installed the OS?
    • Yes
  • CPU
    • Intel Core i7 3700
  • RAM (brand, EXACT model, what slots are you using?)
    • 12 gig of DRR3 1600hz (Samsung | M378B5773DH0-CK0 |139337B9 | 1600 MHz | 2 GB | DIMM1 ,Hynix/Hyundai | HMT451U6BFR8A-PB | 34C4FEA7 | 1600 MHz | 4 GB | DIMM 3, Samsung | M378B5773DH0-CK0 | 937EFC4F | 1600 MHz | 2 GB | DIMM2, Crucial | CT51264BD160BJ.M8F | E02E6324 | 1600 MHz | 4 GB | DIMM4)
  • Video Card
    • GTX 970
  • MotherBoard - (if NOT a laptop)
    • Dell Optiplex 7010 MT motherboard
  • Power Supply - brand & wattage (if laptop, skip this one)
    • ARESGAME Power Supply 500W 80+ Bronze Certified PSU (AGV500)
  • Is driver verifier enabled or disabled?
    • disabled - I don't have it installed
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
    • Windows Defender
  • Are you using proxy, vpn, ipfilters or similar software?
    • Yes though it isn't usually on.
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
    • No
  • Are you currently under/overclocking? Are there overclocking software installed on your system?
    • No
  • Speccy link: https://speccy.piriform.com/results/v04gSXfU2kVXutFzBBpYJbS
 

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Hello and welcome to the forum!

the CRITICAL_PROCESS_DIED bugcheck is almost always a hardware problem and the KERNEL_DATA_INPAGE_ERROR bugcheck is often caused by bad RAM. I agree with you that the most likely cause, and the one you should look at first, is your mismatched RAM. That's definitely where you should start.

I would remove all RAM sticks except one of the 4GB sticks, Windows will just about run in 4GB, at least you will be able to see whether it BSODs. I would first leave the original 4GB stick inserted and remove all the others. If it still BSODs then remove that 4GB stick and replace it with the other 4GB stick. If it still BSODs then remove that stick and replace it with both 2GB sticks - check the manual to be sure they are in the correct slots.
 

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