[SOLVED] Graphics driver for both AMD and Nvidia showing errors and are now unable to be installed

[QT0304]

Good day,

This morning I tried to plug my gaming laptop into my monitor with HDMI and was noticing that no signal was picked up. Checking device manager shows that both my AMD and Nvidia drivers had errors on them so I uninstalled them. When trying to reinstall using files from Asus's website, multiple errors saying Error 0x000003F1: The configuration registry database is corrupt. I've tried multiple methods like DDU and component scanner but nothing seems to have worked while component scanner didn't pick up any issues either. Please help!

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your DRIVERS Hive

• Navigate to C:\Windows\System32\config and locate the DRIVERS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[QT0304]

Hi,

I assume you don't mean this file? thats the only drivers file I have

 

[Maxstar]

Yes, that's the correct file, so please provide a copy of it.

 

[QT0304]

Hi,

Here's the file, please let me know if thats the right one.

 

[Maxstar]

Hi,

Please don't quote my previous posts, thanks!.

Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download DRIVERS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the DRIVERS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the system and attempt to update. If it fails attach the latest CBS logs and the following logfile.

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[QT0304]

That worked! Thank you so much for your help. Let me buy you a coffee or something as thanks?

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved. And you can support Sysnative by considering a donation: Donate to Sysnative

Thanks..