[SOLVED] Getting error 0x800700c1 when trying to update windows

jaquana

Member
Joined
Jul 5, 2025
Posts
5
Hi, There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800700c1)

Currently on Windows 10 Version 21H2 19044.2130 Windows Feature Experience Pack 120.2212.4180.0
 

Attachments

Hi @jaquana,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi and welcome to Sysnative,

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

[==========================100.0%==========================] The restore operation completed successfully.
Should I update it, or is there a next step?
 

Attachments

Great, but you're running an old (out-dated) build of Windows 10 - 21H2 x64 (10.0.19044.2130).

So please try to update to Windows 10 22H2 first using the following tool.

Download the
61c988c2082b1-updateassistent.png
Windows 10 Update Assistant to your desktop.
  • Right-click on Windows10Upgrade9252.exe and select the option: Run as administrator.
  • Press the Update now button, click after the compatibility check on Next.
  • The Update Assistant will now download the latest Feature Update.
  • After verifying the download, the Feature Update will be installed.
  • When this process is ready, click on the Restart now button to complete the installation.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top