D depakjan New member Joined Jul 8, 2014 Posts 3 Jul 8, 2014 #1 I have brand new MSI GT60 laptop with GTX870M ,i7-4800MQ CPU and 8gb ram. There is a random 2-3 second freeze every few minutes while i am streaming videos(any site CNN.com - Breaking News, U.S., World, Weather, Entertainment & Video News, youtube, etc). they don't play smoothly at all , they play so laggy. i have tried the following 1. i have updated all the drivers video, network, sound. 2. Tried a different browser (both Firefox and Chrome). 3. Used the killer cleaner and installed the pure drivers. 4. Tried the killer package from MSI support page, recovery disc and the version from Qualcomm site. 5. Gave up and installed a brand new windows 8.1 as a secondary boot, same issue. 6. tried disconnecting all USB devices and everything , still freezes. Seriously i don't know what other options i have This particular issue could not be a temp thing, since it starts right from the moment i switch on the laptop. Also i don't notice any lags when i am playing games or playing videos using some video player(BS player/VLN) Its not an internet issue as well, videos would have completely buffered already but would still freeze. Looks like a flash player issue, i have tried 3 versions of flash player (11,13,14 ) all have this issue, i just cant solve this. What else can i do? Could it be a hardware issue ?