First Post - Windows 7 Update Failure

PeterJ · Sep 21, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Try to install KB4535102 again and report the result.
If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 21, 2024

The KB4535012 install failed again. SFCFix and CBS files are attached.

PeterJ · Sep 21, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Try to install KB4535102 again and report the result.
If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 21, 2024

The KB4535012 install failed again. SFCFix and CBS files are attached.

PeterJ · Sep 22, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Try to install KB4535102 again and report the result.
If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 22, 2024

KB4535102 installed successfully!

It's probably time for another system image.

PeterJ · Sep 22, 2024

It's probably time for another system image.

Yes. please.

When done, provide a screenshot of the available important updates again.

MarMax · Sep 22, 2024

New system image is complete. Screenshot of important updates is attached. It's interesting that KB4535102 is still on the list. It was not on the list immediately after the restart but has appeared since. It's also a different file size. Previously it was 59.1Mb and now it's 35.9Mb.

PeterJ · Sep 22, 2024

Try to install KB4535102 only again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 22, 2024

Installed KB4535102 and it finished successfully. I restarted and it's not in the important updates list. Has me wondering if I should re-do the system image tonight.

PeterJ · Sep 23, 2024

Yes please.
After that try to install KB4534310 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 23, 2024

I just noticed before shutting down last night that KB4535102 is back on the important updates list with the 35.9Mb file size. Thought I'd better check in since I've used the Windows installer twice now where it said successful but then it reappeared on the list. I've not done the image yet since this is unresolved.

PeterJ · Sep 23, 2024

Attach the file C:\Windows\Logs\CBS\cbs.log

MarMax · Sep 23, 2024

CBS file is attached.

PeterJ · Sep 23, 2024

KB4535102 is a combination of several updates which explains the size difference. Leave this update for now.

Create a new system image.
After that try to install KB4534310 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 23, 2024

New system image created, then I ran Windows Update to install KB4534310 and upon restart it went into system repair and eventually restarted OK. Looking at the important updates, KB4534310 is not in the list. KB4535102 is still on the list with the 35.9Mb file.

PeterJ · Sep 24, 2024

Try to install KB4535102 once again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 24, 2024

Well . . . KB4534310 is back on the list. Here is the current screen shot of important updates.

What do you suggest?

PeterJ · Sep 24, 2024

Select KB4535102 then click the link "More information".
Provide a screenshot of the information that appears.

MarMax · Sep 24, 2024

This is the link:

Update for the new Microsoft Edge for Windows 7 SP1 and Windows 8.1: June 17, 2020 - Microsoft Support

Screenshot attached.

First Post - Windows 7 Update Failure

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

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Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

Attachments

Moderator, Windows Update Expert, Security Analyst

Contributor

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