First Post - Windows 7 Update Failure

PeterJ · Sep 7, 2024

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

MarMax · Sep 7, 2024

SFCfix file is attached.

We are heading out to the desert for a couple of days. Leaving in the morning and returning Tuesday late. As always, your continued support is much appreciated.

PeterJ · Sep 8, 2024

Have a nice trip. We just wait on your next reply.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

Step 2:
After that, run the command sfc /scannow in an elevated commandprompt and report the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 11, 2024

Had a nice trip. SFCFix and CBS files are attached.

PeterJ · Sep 11, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

Step 2:
After that, run the command sfc /scannow in an elevated commandprompt and report the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 12, 2024

SFCFix and CBS files are attached. The sfc/ scannow screenshot is also attached since it looks clean.

PeterJ · Sep 12, 2024

Great. Check Windows Update and report the result.
Provide a screenshot of the available important updates.

MarMax · Sep 12, 2024

Important updates screenshot is attached.

PeterJ · Sep 12, 2024

Try to install KB3035126 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 12, 2024

KB3035126 installed successfully. CBS file is attached.

PeterJ · Sep 13, 2024

Great. Try to install KB3075226 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 13, 2024

KB3075226 installed successfully. I've not restarted. Should I restart after each successful update or is that not necessary?

PeterJ · Sep 13, 2024

No, you need to restart only when Windows asks for it.

Try to install KB3156016 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

MarMax · Sep 13, 2024

KB3156016 installed successfully.

PeterJ · Sep 14, 2024

Great. Try to install KB890830 only and report the result.

MarMax · Sep 14, 2024

KB890830 installed successfully. I also did another image just before installing it.

PeterJ · Sep 14, 2024

Ok. Try to install KB4534310 only and report the result.

MarMax · Sep 15, 2024

KB4534310 seems to be installed successfully. It required a restart and the computer went into system repair and finished with the can not repair message (attached screen image). I selected Don't Send and then Finish and the computer shut down. I restarted and it started up OK.

PeterJ · Sep 15, 2024

Provide a fresh screenshot of the available important updates.

MarMax · Sep 15, 2024

KB4534310 is back on the list so I'm not sure what happened with that. Maybe the system repair removed the install. Screenshot is attached.

First Post - Windows 7 Update Failure

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

Moderator, Windows Update Expert, Security Analyst

Contributor

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Moderator, Windows Update Expert, Security Analyst

Contributor

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