[SOLVED] Finally forced to move to 10. Errors involved

[CTMFSparky13]

Good morning,

Been tinkering trying to finally push the free update to 10 that I had access to many years ago but didn't want to do at the time.

Attempt 1-blue screen and reverted back all safe and sound.

Did some research and some on microsoft said to a an sfc scan and then if errors attempt to repair with the sfcfix here. Found an irreparable file somewhere and I do not have the 7 install disc as a friend built this for me. So it said to come here for help. Is there a way to upload the file or should I just copy & paste the text log?

Thankfully from what I've read (assuming I understand it correctly) once this fixes and since windows tried to upgrade me it should go through without an issue. But if I'm wrong feel free to correct me.

Thanks in advance

 

[CTMFSparky13]

Update: Didn't let me attach the txt file in my first post or edit it so sorry for double post. It allowed me to attach it now.

 

[PeterJ]

Hello and welcome,

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[CTMFSparky13]

Good afternoon Peter,

I just re-ran the scan cause I didn't see a log file. Even after it still doesn't exist. There's a text document and that's it. I attached an image of what's shown after the scan completed and the folder afterward. It also doesn't allow me to access the text file to even see what it is. Or are the files shown within what you need me to make a zip of?

Thanks

 

[PeterJ]

Its the first file listed, called CBS. The file extension is hidden.
You can't open this file in this folder. Copy it to your desktop as I said in my previous post.

 

[CTMFSparky13]

Thank you for clarifying

 

[PeterJ]

This machine hasn't been updated for a long time. We will deal with that later.

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[CTMFSparky13]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-06-11 16:43:26.311
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Tyler\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-help-storagelayer_31bf3856ad364e35_6.1.7600.16385_none_3a92179d1e7ea21d\apss.dll

Successfully copied file C:\Users\Tyler\AppData\Local\niemiro\Archive\amd64_microsoft-windows-help-storagelayer_31bf3856ad364e35_6.1.7600.16385_none_3a92179d1e7ea21d\apss.dll to C:\Windows\winsxs\amd64_microsoft-windows-help-storagelayer_31bf3856ad364e35_6.1.7600.16385_none_3a92179d1e7ea21d\apss.dll.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-help-storagelayer_31bf3856ad364e35_6.1.7600.16385_none_3a92179d1e7ea21d\apss.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-help-storagelayer_31bf3856ad364e35_6.1.7600.16385_none_3a92179d1e7ea21d\apss.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2024-06-11 16:43:29.552
Script hash: gk3sLg6KuZBzw9EmVzL66LdNNFIwPRoUqxUnSN/PpI4=
----------------------EOF-----------------------

 

[PeterJ]

Great.

Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[CTMFSparky13]

Here you go

 

[PeterJ]

Great.

Go to Control Panel - Windows Update - Change settings.
Select Download updates but let me choose whether to install them.
Click OK.

Check for Windows Updates.This may take some time to complete. There may be 150+ important updates available.
Please report the result before you start to install any update.

 

[CTMFSparky13]

Good morning,

I only have 4 important and 1 optional

 

[PeterJ]

Provide a screenshot of the important ones.

 

[CTMFSparky13]

here they are.

prior to all this happening I did come across some updates that went through. but that was before coming here to start. if you need any of those i can provide those as well.

 

[PeterJ]

Try to install KB890830 only first.
If successful, install the second Windows Update listed, "2019-09 Security Monthly..."

 

[CTMFSparky13]

First update took. Second update failed with error code 80092004

 

[PeterJ]

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[CTMFSparky13]

Here you go. No need for scan or anything prior this time?

 

[PeterJ]

Please provide the file itself, a shortcut is not useful.

 

[CTMFSparky13]

Didn't know it would make a difference