[SOLVED] Failing to install KB4507449 and now KB4512506

A

alt0204

Member
Joined
Aug 14, 2019
Posts
12
Problem is failure to install KB4507449 (ever since rollout in July) and now same issue with rollout KB4512506………failing every time. Update error shown is 80070005. I'm using Microsoft Windows 7 Professional, version 6.1.7601 Service Pack 1 Build 7601, on a
LENOVO Model 5016W12 (ThinkPad laptop L520), which is an x64-based PC [processor=Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, 2100 Mhz, 2 Core(s), 4 Logical Processor(s) and shows BIOS Version/Date=LENOVO 8GET30WW (1.07 ), 4/8/2011]
Following steps of niemiro's outline for posting here, shows that
Step 2 SFC scan results = did NOT find any integrity violations;
Step 3 Windows6.1-KB947821-v34-x64.nsu WAS successfully downloaded and installed;
Step 4 run SFCFix also was done and results are pasted here:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-08-14 15:38:19.888
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.

Step 5 export/upload CBS Folder…………will do, but clearest contents show as pasted below (from CheckSUR):
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-08-14 15:13
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key
Checking Component Store

Summary:
Seconds executed: 612
Found 2 errors
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 1
Unavailable repair files:
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
Help please ? Thanks in advance for any advice here.
 

Attachments

Hi!

Please start with the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Thank you soooooooo much for this response and help. The SMART status shows as 'enabled' (yay!!), so I've got the extended test running right now. Understood your excellent and clear instructions..............will update this with all information you want as soon as test completes. THANK YOU!
 
extended self-test shows at 50% complete now................I'm just letting it finish............only seeing screen for self test now...........needs 20 minutes more. no colors showing yet but I've not checked screens other than Self-test/Test prpogress.
 
Here we go: pasting text from Error log and will attach saved files from Attributes and Statistics.
Complete error log:
SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
Device Error Count: 1
CR = Command Register
FEATR = Features Register
COUNT = Count (was: Sector Count) Register
LBA_48 = Upper bytes of LBA High/Mid/Low Registers ] ATA-8
LH = LBA High (was: Cylinder High) Register ] LBA
LM = LBA Mid (was: Cylinder Low) Register ] Register
LL = LBA Low (was: Sector Number) Register ]
DV = Device (was: Device/Head) Register
DC = Device Control Register
ER = Error register
ST = Status register
Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1 [0] occurred at disk power-on lifetime: 34035 hours (1418 days + 3 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
10 -- 51 01 9f 00 00 0a 59 d7 67 0a 00 Error: IDNF at LBA = 0x0a59d767 = 173660007
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 a0 00 00 0a 50 09 36 40 00 05:13:50.508 READ FPDMA QUEUED
60 00 30 00 30 00 00 0a 7c f7 de 40 00 05:13:50.364 READ FPDMA QUEUED
60 00 40 00 28 00 00 03 98 36 b0 40 00 05:13:50.363 READ FPDMA QUEUED
60 00 10 00 20 00 00 0a 08 00 f6 40 00 05:13:50.133 READ FPDMA QUEUED
60 00 38 00 18 00 00 06 69 9e ee 40 00 05:13:49.787 READ FPDMA QUEUED

does this help solve ? [crossing fingers and looking for my checkbook...] Thanks for holding my hand too.
 

Attachments

Looks good. Let's start fixing stuff:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Sorry I'm not familiar with #8's reference to
Code: 
/[CODE].  Will paste what I got as is and you can school me on how to correct  it if needed, yes ?

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-08-19 16:35:53.385
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\anita.tumblin\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages

Successfully copied file C:\Users\anita.tumblin\AppData\Local\niemiro\Archive\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat.
Successfully copied file C:\Users\anita.tumblin\AppData\Local\niemiro\Archive\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum.

Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-08-19 16:35:58.440
Script hash: psV8WbKM3rNOwod3KAYF4rEyd6YS0sANys0YY6OdpfI=
----------------------EOF-----------------------
[/CODE]
 
This is perfectly fine.

Please do the following:

Step#1 - System Update Readiness Tool (SUR) Windows 7 - 64-Bit
1. Download and run the following file.
2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.
 
Never did see an actual 'installation complete' notice, but think I may be okay anyway. Let's see if I'm correct. The C:\windows\logs\CBS\CheckSUR.log doesn't look big actually, so Ima just paste it here and see if that takes or not...................here goes.................
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0 2019-08-19 17:06
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages \Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
(fix) CBS Catalog Missing CBS File Replaced Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key

Checking Component Store
Summary:
Seconds executed: 968
Found 2 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
CBS Registry Error Total count: 1
Fixed: CBS Paired File. Total count: 1
...............................................................................................................................................

...............................................................................................................................................
The CheckSUR.persist file (with exact same time/date stamp as the 'plain' CheckSUR notepad text shows as pasted below:
Checking System Update Readiness. Binary Version 6.1.7601.22471
Package Version 26.0 2019-08-13 16:44
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key
Checking Component Store
Summary:
Seconds executed: 700
Found 2 errors
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 1
Unavailable repair files:
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-08-13 17:05

Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key
Checking Component Store
Summary:
Seconds executed: 626
Found 2 errors
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 1

Unavailable repair files:
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
=================================
Checking System Update Readiness. Binary Version 6.1.7601.22471
Package Version 26.0 2019-08-13 17:29
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key
Checking Component Store
Summary:
Seconds executed: 790
Found 2 errors
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 1

Unavailable repair files:
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0 2019-08-14 15:13
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key
Checking Component Store
Summary:
Seconds executed: 612
Found 2 errors
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 1

Unavailable repair files:
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum
servicing\packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0 2019-08-19 17:06
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat
(fix) CBS Catalog Missing CBS File Replaced Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS Registry Error 0x00000005 Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8 Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\ Failed to open store sub key
Checking Component Store
Summary:
Seconds executed: 968
Found 2 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
CBS Registry Error Total count: 1
Fixed: CBS Paired File. Total count: 1
........................................................................................................................
what have I missed that you may need yet ? Good luck with all this.......much appreciated.
 
Looks okay. One more error to fix:

Step#1 - Export CBS hive
  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to Dropbox or OneDrive or SendSpace and just provide the link here.
 
Thanks!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Hello.....see below please.

Fix result of Farbar Recovery Scan Tool (x64) Version: 14-08-2019
Ran by anita.tumblin (20-08-2019 20:01:48) Run:1
Running from C:\Users\anita.tumblin\Desktop
Loaded Profiles: anita.tumblin (Available Profiles: anita.tumblin & lausd_user & Administrator)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8]
StartRegedit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8]
"InstallClient"="WindowsUpdateAgent"
"InstallName"="update.mum"
"InstallLocation"="\\\\?\\C:\\Windows\\SoftwareDistribution\\Download\\242b9bc51f17775f742492ce698ae66e\\"
"CurrentState"=dword:00000020
"SelfUpdate"=dword:00000000
"Visibility"=dword:00000001
"LastProgressState"=dword:00000020
"LastError"=dword:800f0816
"Trusted"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8\Owners]
"Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8"=dword:00020040


EndRegedit:
*****************

Restore point was successfully created.
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24443.1.8" => removed successfully
Registry ====> The operation completed successfully.


==== End of Fixlog 20:02:17 ====
 
All hale and MUCH respect to you, Softwaremaniac...............my new hero forever.
All appears clean, clear, and problems solved.
Successfully installed KB4512506, KB4503548, plus the most recent 3 versions of KB2461484.
YOU ROCK !!
Thank you so SO much.
 
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