[SOLVED] Failing last several monthly roll-up

SteveJ · Sep 16, 2019

Hello, I am trying to update Windows but nothing worked so far. Here are things I have done:

Windows Update (failed, multiple times rebooted)
WindowsUpdate.diagcab (did not fix first line - Windows Update error 0x800F081F(2019-09-16-T04_23_59P), but other 3 lines were fixed)
SFC /scannow (nothing found wrong)
SFCFix (nothing found wrong either)
downloaded September rollup KB4516065 and run (failed)

Below is CBS.zip file
CBS.zip

I hope I did everything I can. Please help me!

Sysnative Windows Update · Sep 16, 2019

Hello and welcome!

Can you tell me which updates are listed as needed and what is the error code they fail with?

SteveJ · Sep 16, 2019

Hell, I am sorry I missed important information.

OS is Windows 7 Pro 64bit.
KB4516065 is the one I would like to apply. And I am getting error code of 80246007.

Thank you.

Sysnative Windows Update · Sep 17, 2019

Hi!

Please try installing this: http://download.windowsupdate.com/c..._b5614c6cea5cb4e198717789633dca16308ef79c.msu

SteveJ · Sep 17, 2019

Hello,

Thank you for suggestion. But it showed it is already installed. Would you please advise me what to do? Thanks you.

Sysnative Windows Update · Sep 17, 2019

Please attempt the install again and attach CBS.log after it fails.

SteveJ · Sep 17, 2019

Hello, I am going to attache CBS.log which was generated after trying to install KB4474419 again. Thank you.

Sysnative Windows Update · Sep 17, 2019

Please export your CBS folder as this log was overwritten.

SteveJ · Sep 17, 2019

Hello, here's most recent copy of CBS folder. Thank you.
CBS.zip

Sysnative Windows Update · Sep 17, 2019

Hi!

Please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.

SteveJ · Sep 17, 2019

Hello, I am sorry it took long. But I thank you so much for your efforts. Anyway, I had to start PC in safe mode to copy Components file. Here's file:

components.zip

Sysnative Windows Update · Sep 17, 2019

Hi!

When able, do the following:

Install Update with DISM

Download this update and save to your desktop. The file name will be Windows6.1-KB4034664-x64.cab.zip.
Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
Copy and paste the following command into the command prompt window and press enter.

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4034664-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get an error saying that no packages were found that require processing, please use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4034664-x64.cab\Windows6.1-KB4034664-x64.cab

SteveJ · Sep 18, 2019

Hello, I have done those steps and I rebooted as instructed. After reboot, I tried to run Windows Update but failed again. The error code is 80240016.
Please help me what to do next. Thank you very much.

CBS.zip

Sysnative Windows Update · Sep 18, 2019

Install this: http://download.windowsupdate.com/c..._8acf6b3aeb8ebb79973f034c39a9887c9f7df812.msu

SteveJ · Sep 18, 2019

Hello, it worked!
Thank you very much. Would you please kindly tell me how you found KB4034664 was missing? Is there magic way to find that?

Thank you.

Sysnative Windows Update · Sep 18, 2019

Awesome!

I analyzed the log file and found a component was missing. After that, I used your components hive to see that the component that was missing was part of KB4034664 and so I installed it.

SteveJ · Sep 18, 2019

Okay. I guess I need to learn a lot more to analyze logs. I wish I could apply for the Academy but no time now. Thanks a million!

Sysnative Windows Update · Sep 18, 2019

No problem.

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[SOLVED] Failing last several monthly roll-up

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