[SOLVED] Fail to upgrade Windows 7 to Windows 10 – error 0x800707E7 - 0x3000D

PeterJ · Feb 4, 2023

I suggest to restore the userprofile folders so they will be on the systemdrive C:.
If the upgrade completed successful you may change the userprofile folders back to drive D:
Restore the userprofile :
Move as much as possible from userprofile folders on drive D: to another location, for example E:
Just make sure that the userprofile folders on drive D: are as clean as possible so they will fit on drive C:.
Restore the userprofile folders back to the original location C:\Users\<username> by undoing these changes:

I moved it by opening %userprofile%, right-clicking the Desktop folder (it was default then, yet), choosing Properties > Location tab and clicking [Move].

Please report when done.

hobbydev · Feb 4, 2023

Restored. (Screenshot in Dropbox - file Shell-Folders-after-restoring-defaults.png). I understand I should try to upgrade?

PeterJ · Feb 4, 2023

Restart the machine first.
Next, try the upgrade and report the result.

hobbydev · Feb 4, 2023

Upgrade failed with the same error code. I uploaded fresh setupact.log to the same Dropbox folder (subfolder "3rd try (...)"). It looks like the same error. "Lenovo" vs "Lenovo.000" conflict.

During upgrades, while you're guiding me, I always choose 1) not to download updates etc. and 2) preserve my apps and settings. (Although I tried various combinations before I created this thread).

Could it be a possible solution if I created a new user named "Lenovo.000"? And maybe copy my userprofile content there (or maybe leave it unchanged after creation)? Or something in this direction?

PeterJ · Feb 4, 2023

Could it be a possible solution if I created a new user named "Lenovo.000"?

No.

Please perform following registry scan.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

hobbydev · Feb 5, 2023

Done, file Fixlog.txt uploaded to Dropbox.

PeterJ · Feb 5, 2023

Perform following registry scan.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

hobbydev · Feb 5, 2023

Done, file Fixlog.txt uploaded to Dropbox (as "3rd try (post#24+)/Fixlog (post#28).txt").

PeterJ · Feb 5, 2023

Perform following registry fix.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

hobbydev · Feb 5, 2023

Done, file Fixlog.txt uploaded to Dropbox (as "3rd try (post#24+)/Fixlog (post#30).txt").

PeterJ · Feb 5, 2023

Restart the machine.
Next, try the upgrade again and report the result.

hobbydev · Feb 5, 2023

Upgrade failed with the same error code.
I uploaded fresh setupact.log to the same Dropbox folder (subfolder "4th try (...)").

PeterJ · Feb 5, 2023

Perform following registry scan.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

hobbydev · Feb 5, 2023

Done.
Fixlog.log uploaded to the same Dropbox folder (subfolder "4th try (...)").

PeterJ · Feb 5, 2023

Step 1:
Perform following registry fix.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the machine.
Try the upgrade again and report the result.

hobbydev · Feb 5, 2023

Fixed it (Fixlog.txt on Dropbox), but I have 1 question before upgrade.
In [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
Common Administrative Tools="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools"
while the rest starts with "%ProgramData%\…" or "%PUBLIC%\…". Should I change this one to:
"%ProgramData%\Microsoft\Windows\Start Menu\Programs\Administrative Tools"
before upgrade?

PeterJ · Feb 5, 2023

Fixed it

Great.

but I have 1 question before upgrade....

I noticed that already but I did not find the highlighted registry valuename to verify
I would just leave it for now. By default %ProgramData% is the same as C:\ProgramData so it doesn't make a difference for this registry value.

Go ahead and try the upgrade again.

hobbydev · Feb 7, 2023

(Sorry for the late reply, I was out of town for 2 days.)

Upgrade successful! \o/

Thank you, thank you very much, PeterJ <3
You're a Good Man, you're a magician!

PeterJ · Feb 7, 2023

Great. Your welcome.
I will mark this thread as solved.

Take care.

hobbydev · Feb 11, 2023

To sum up, and for other readers to know what was the solution… As I understand, the solution was to restore all Windows userprofile/allusersprofile folders to their defaults

[SOLVED] Fail to upgrade Windows 7 to Windows 10 – error 0x800707E7 - 0x3000D

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