Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #21 Do you mean, the "download" of the 8 updates? Also, can you let it run a bit longer? The best would be overnight, but sometimes I have to wait like an hour on my VMs before the updates starts downloading.
Do you mean, the "download" of the 8 updates? Also, can you let it run a bit longer? The best would be overnight, but sometimes I have to wait like an hour on my VMs before the updates starts downloading.
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #22 OK, I let it run since tomorrow morning Have a good day
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #23 No problem Jacques, keep me updated :)
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #24 The update failed with error code 80246008
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #25 Alright, upload the following files for me please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Alright, upload the following files for me please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #26 https://www.dropbox.com/s/32e96i9llj6cjdk/CBS.log?dl=0 https://www.dropbox.com/s/7j1avzt0a29lc0e/WindowsUpdate.log?dl=0
https://www.dropbox.com/s/32e96i9llj6cjdk/CBS.log?dl=0 https://www.dropbox.com/s/7j1avzt0a29lc0e/WindowsUpdate.log?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #27 Error is quite obvious here. Code: 2015-09-09 18:17:04:674 1100 b90 DnldMgr FATAL: BITS service was not fixed up and thus CCI was not reattempted. (hr = 80080005) 2015-09-09 18:17:04:674 1100 b90 DnldMgr FATAL: Failed to connect to the BITS service; unable to start new downloads or interact with existing download jobs. (hr = 80080005) Follow the instructions in the article below please. Windows Update error 80246008 - Windows Help
Error is quite obvious here. Code: 2015-09-09 18:17:04:674 1100 b90 DnldMgr FATAL: BITS service was not fixed up and thus CCI was not reattempted. (hr = 80080005) 2015-09-09 18:17:04:674 1100 b90 DnldMgr FATAL: Failed to connect to the BITS service; unable to start new downloads or interact with existing download jobs. (hr = 80080005) Follow the instructions in the article below please. Windows Update error 80246008 - Windows Help
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #28 The BITS service was stop and I cannot restart it: I have an error: "cannot start the BITS service". The Windows Event Log service is OK
The BITS service was stop and I cannot restart it: I have an error: "cannot start the BITS service". The Windows Event Log service is OK
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #29 Follow the instructions below please. Windows Repair All-In-One NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled. Boot in Safe Mode with Networking; Download the portable version of Windows Repair All-In-One; Move the file (archive) on your Desktop, and extract it there; Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator; From there, click on the Next button until you are presented with an Open Repairs button and click on it; Let the Registry back up complete, and move on to the check-list window; Click on the Unselect All button at the bottom, then check the following items: Reset Service Permissions; Repair Windows Updates; Restore Important Windows Services; Set Windows Services To Default Startup; Once done, click on the Start Repairs button and let the scan execute; If you are being prompted with a Security Warning, allow it to go through; Once the repair is complete, it'll ask you to restart your computer, please do it;
Follow the instructions below please. Windows Repair All-In-One NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled. Boot in Safe Mode with Networking; Download the portable version of Windows Repair All-In-One; Move the file (archive) on your Desktop, and extract it there; Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator; From there, click on the Next button until you are presented with an Open Repairs button and click on it; Let the Registry back up complete, and move on to the check-list window; Click on the Unselect All button at the bottom, then check the following items: Reset Service Permissions; Repair Windows Updates; Restore Important Windows Services; Set Windows Services To Default Startup; Once done, click on the Start Repairs button and let the scan execute; If you are being prompted with a Security Warning, allow it to go through; Once the repair is complete, it'll ask you to restart your computer, please do it;
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #30 In the Events Log, I have many errors with ID 16392: "Starting BITS service failed error 0x80070002"
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #31 We'll investigate it after the Windows Repair AIO scan.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #33 Nope :) Can you see if you can start the BITS service now, or is it started already?
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #34 No, it is always stopped, and starting fails with the same error
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #35 Follow the instructions below. SoftwareDistribution - Rename Follow the instructions below to rename the folders in SoftwareDistribution. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the commands below one at the time (press Enter to send it); net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak net start wuauserv
Follow the instructions below. SoftwareDistribution - Rename Follow the instructions below to rename the folders in SoftwareDistribution. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the commands below one at the time (press Enter to send it); net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak net start wuauserv
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #36 net stop wuauserv stops with a message "Windows update service could not be stopped"
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #37 Did you open the command prompt with Admin Rights (right-click on cmd and select "Run as Administrator")?
Did you open the command prompt with Admin Rights (right-click on cmd and select "Run as Administrator")?
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #38 I suppose because it was stopped. I ran the two other commands and Windows Update seems to have started correctly
I suppose because it was stopped. I ran the two other commands and Windows Update seems to have started correctly
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 9, 2015 #39 Alright, good. Now, restart your computer and see if you can start the BITS service (if it's not already started).
Alright, good. Now, restart your computer and see if you can start the BITS service (if it's not already started).
J Jacques Member Joined Sep 1, 2015 Posts 24 Sep 9, 2015 #40 The Bits service fails to start after the reboot, with the same error