[SOLVED] errors trying to update to windows , error codes

Please do the following:

In-place upgrade
This will reinstall and update the operating system and fix any corruptions, without removing any file or program. But make always a backup of all your important data!
  • Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
  • Save the tool on your Desktop and double click to run it.
  • On the License terms page, if you accept the license terms, select Accept.
  • On the What do you want to do page, select Upgrade this PC now, and then select Next.
  • Follow the instructions and select Keep personal files and apps, when you are asked to.
  • It might take a couple of hours, depending on your internet speed connection, to install Windows 10. Your PC will restart a few times. Make sure you don’t turn off your PC.
  • After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.
 
Hmm, please try to update from Settings > Windows Update, if it fails attach a new copy of the CBS logs.
 
This is what the results were: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070002)
 

Attachments

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  • Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
  • Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  • Press the Scan button.
  • Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  • Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Rich (BB code):
AVG Update Helper (HKLM-x32\...\{EDB7AEE7-E932-4836-AE50-D3B0B7766CB5}) (Version: 1.8.1188.1 - AVG Technologies) Hidden

Please run the AVG Removal tool first: How to use the AVG Uninstall Tool | AVG
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST64.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please try to update again and post the result, if ti fails attach the latest CBS logs.
 
Hi,

Please provide the following logs in an ZIP-file if exists:

C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log
 
Upload your DRIVERS Hive
  • Navigate to C:\Windows\System32\config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
657716925b62b-setup-api-dev-folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
The drivers file is too large so it goes to the other site
This is the drivers folder, not the drivers hive file from C:\Windows\System32\config

So please provide the correct file.
 
Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code:
dir /s /a C:\Windows\System32\DriverStore\FileRepository\intcoed.inf_amd64_783e291a8960d8a8 > "%userprofile%\Desktop\Dirlist.txt"
 

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