Error Windows Update on Windows 11 23h2

[MichaelR]

Hi,

I have a trouble with my windows update.
Impossible to upgrade with new update.

I read process to post CBS and componenscanner.

Thank you very much for your help !

Best regards

 

[Windows Update Bot]

Hi @MichaelR,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[MichaelR]

Ok thank you. I will help

 

[MichaelR]

I up my ask.
Thank you for your help

 

[MichaelR]

Hi,

Is there a trouble with my files ?

Best regards

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[MichaelR]

Hi,

Thank you very much for your help !

 

[MichaelR]

I send my files.

Best regards !

 

[Maxstar]

Hi,

Please provide the CBS logs, the DISM log is not very helpful.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.