[SOLVED] Error 0x80070057 - Server 2019

[jcleek]

I continue to not be able to update a Windows Server 2019 box with a 0x80070057 error.

Windows Version: Server 2019 Standard with 1809 installed on 5/11/2021
OS Build number:17763.2114
Drives: System partition 652GB free, Data partition 2.5TB free, both on separate physical drives
CPU: Intel Xeon E-2224 @ 3.40GHz
RAM: 32GB
Peripherals: None installed beyond USB wired keyboard and mouse and monitor

These are the errors I am getting and the steps I have taken. Any help is appreciated.

2021-09 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5005568) - Error 0x80070057
2021-09 Cumulative Update Preview for .NET Framework 3.5, 4.7.2 and 4.8 for Windows Server 2019 for x64 (KB5005653) - Error 0x80070057

Things I have done:

1) Windows Update Troubleshooter

2) Manually reset Windows update multiple times (stop services, delete software distribution folder, etc)

3) Set the following in the registry and reboot

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX] "IsConvergedUpdateStackEnabled"=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings] "UxOption"=dword:00000000

3) sfc /scannow

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

4) Dism /Online /Cleanup-Image /RestoreHealth

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.2114

[===========================99.9%========================= ] The restore operation completed successfully.
The operation completed successfully.

5) SFCFix

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-09-24 12:33:39.166
Microsoft Windows Server 10 Build 17763 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2021-09-24 12:37:01.906
----------------------EOF-----------------------

6) CBS folder zip attached below

 

[jcleek]

Still have not resolved this issue. Is there anyone that can offer assistance?

 

[jcleek]

It's been 4 months with no response. Nobody can help?

 

[Maxstar]

Hi and welcome to Sysnative,

Apologies for the delay in responding, your thread must be overlooked.

Can you please post the recent CBS logs?

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[jcleek]

I realize this is a support community but after 8 months since my initial ask you can close this issue. On May 11th I ended up paying Microsoft for support and the issue has been resolved.

BTW, you asked for the CBS logs which were literally in the first post. I followed the guide for submitting a request for support...

 

[Maxstar]

I know you've posted the CBS logs, but those were from September last year, therefore I asked the recent files.