Email overload is a symptom of larger management dysfunctions. Why are your employees spending so much time covering themselves for every little thing?
We all say
we want less email
. But, do we really mean it? I think we're saying: I want less irrelevance in my life. Much in the same way we complain about time-wasting meetings -- instead of focusing on creating fantastic and nimble work sessions -- I'm not sure we're focusing on the right problem.
Readers of my recent column on email overload noted that advances in technology and social media can fix the email glut problem. InformationWeek
executive editor Lorna Garey points out that until social media gets federated, we'll continue to rely on email as a common ground for collaborators. Other readers also acknowledged that there are significant cultural changes needed beyond just turning off email notifications on social media platforms.