Dump file

[Jelle303]

I was told to put thishere
file:///C:/Users/jelle/Documents/SysnativeFileCollectionApp
but i dont know how to make it an actual link to the file

 

[xrobwx71]

Follow the directions here please.
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista

 

[Jelle303]

can i make a backup on my windows 10 or do i have to usa an app?

 

[x BlueRobot]

Please remove ASUS AI Suite, it is know to cause problems such as BSOD.

Please also remove DriverFix and DriverBooster 8, these are crapware programs which install either old or incompatible drivers.

Please also remove Daemon Tools Lite, this another program, which is known to cause BSOD issues. Please use the removal tool available here - DuplexSecure - Downloads

 

[Jelle303]

i dont get how the program works. when i download it and i try to open it it says "update" "uninstall" "cancel". what am i doing wrong. also why cant i just uninstall them in my in my settings? will it leave something behind?

 

[xrobwx71]

i dont get how the program works. when i download it and i try to open it it says "update" "uninstall" "cancel"

Choose Uninstall.

also why cant i just uninstall them in my in my settings? will it leave something behind?

Yes

 

[Jelle303]

then it says it will malfunction all apps which use sptd

 

[x BlueRobot]

then it says it will malfunction all apps which use sptd

That's fine, you'll be removing Daemon Tools Lite as well.

 

[Jelle303]

okat and btw my background just crahsed completely it was all black and all of the apps i had there were gone so i did a reboot

 

[Jelle303]

i did it but all of the apps are still there

 

[xrobwx71]

i did it but all of the apps are still there

What apps? Your apps or the ones you removed? I'm not trying to be harsh, I want to make sure we understand.

 

[Jelle303]

the ones bluerobot told me to remove using the program

 

[xrobwx71]

Please remove ASUS AI Suite, it is know to cause problems such as BSOD.

You tried the above but ASUS AI Suite is still on your computer?

 

[Jelle303]

i dont know where that was in the first place so im not sure but DriverFix and DriverBooster 8 are still on my pc

 

[xrobwx71]

Ok, download this program. Once you click the link, choose free download. Install it. Watch the video to get an idea of how to use it. Use Revo to uninstall the programs @x BlueRobot suggested above.

Revo Uninstaller Free is very safe and effective. I've used it for years. It makes it easy to completely remove items.

 

[Jelle303]

i cant seem to find asus ai suite. i do see ai suite 3 and asus ai charger. are those the same but with a different name?

 

[xrobwx71]

Yes

 

[Jelle303]

okay ty i think it fixed it bc i havent crashed in a few hours. im very grateful you guys are awesome :)

 

[Jelle303]

ai suite 3 is 350 mb tho are you sure i can remove it completely without creating new issues

 

[xilolee]

Yup, less (problematic programs) is better.
I'd have removed daemon tools only, it seems it's always it to cause random bsods.