Hi. I have been getting an errorless blue screen. My laptop freezes for like 5 to 30 seconds, then the blue screen comes up and immediately after that, the system restarts.
I have checked the event viewer and this is the error:
I have checked different forums and different methods for solving this issue.
From the suggestions that I got online, I have already done:
The blue-screen happens too often. It doesn't seem to have any specific pattern. Sometimes it crashes when I'm using the laptop, sometimes when it's just idly open. It sometimes crashes after like 20 hours of being on and sometimes right after the windows loads.
I also did some dust-cleaning on the laptop waaaay before the crashes started happening. Is it possible that this is happening because I messed something up inside the laptop? Again, the cleaning was done about 6 or 7 months ago. The crashes have been happening for about a month now.
· Laptop
· OS - Windows 10 pro x64
· What was the original installed OS on the system? to my knowledge, Nothing. plain DOS I believe...
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
· Approximate age of system (hardware): 4 years
· Approximate age of OS installation (if you know): A week now.
· Have you re-installed the OS: Yes.
· CPU: Intel Core i7-7700HQ
· Video Card: NVIDIA GeForce GTX 1050 TI, AND, Intel HD Graphics 630
· System Manufacturer: ASUS
· Exact model number: ASUS FX553VE-FY443
Is there any way I can fix this issue?
I have checked the event viewer and this is the error:
Dump file creation failed due to error at dump file creation error.
I have checked different forums and different methods for solving this issue.
From the suggestions that I got online, I have already done:
- I have update (reinstalled the latest version) my BIOS.
- I have tried to check windows for corrupted or missing files and I didn't really get anything out of it.
- I also have installed a new Windows 10 pro. I formatted (the quick way) and deleted all the previous drives on my SSD and HDD.
- I didn't have any clean-up software on my previous windows and I do not have any on this windows either.
The blue-screen happens too often. It doesn't seem to have any specific pattern. Sometimes it crashes when I'm using the laptop, sometimes when it's just idly open. It sometimes crashes after like 20 hours of being on and sometimes right after the windows loads.
I also did some dust-cleaning on the laptop waaaay before the crashes started happening. Is it possible that this is happening because I messed something up inside the laptop? Again, the cleaning was done about 6 or 7 months ago. The crashes have been happening for about a month now.
· Laptop
· OS - Windows 10 pro x64
· What was the original installed OS on the system? to my knowledge, Nothing. plain DOS I believe...
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
· Approximate age of system (hardware): 4 years
· Approximate age of OS installation (if you know): A week now.
· Have you re-installed the OS: Yes.
· CPU: Intel Core i7-7700HQ
· Video Card: NVIDIA GeForce GTX 1050 TI, AND, Intel HD Graphics 630
· System Manufacturer: ASUS
· Exact model number: ASUS FX553VE-FY443
Is there any way I can fix this issue?