For the past three weeks, I have been having a persistent problem. When I power up the desktop, as soon as the desktop screen with all the icons appear, and before a connection with the modem gets established, the screen freezes up and no further loading takes place. None of the icons respond to the mouse.
The only way to overcome this problem is to hold the power button in, shut the computer down and re-power up. I know this is not advisable, but I have not got another option. I might have to repeat that several times before the desktop decides to power up fully/correctly.
Once the desktop powers up correctly, it behaves perfectly well at all times, with no hint of any problem.
Full scans with both, Malwarebytes Anti-Malware PRO and Eset NOD32 Antivirus 5, do not detect any problem!
I have been getting assistance from Corrine, in LandzDown Forum.....and this is the thread of the topic:
Desktop screen freezes on start up
On Corrines advice, a number of tests have been carried out, and last night a CBS.log was produced.
Corrine was considering asking me to do a chkdsk /r but, although the chance is small, chkdsk can result in dataloss. As a result, she advised me to come to Sysnative.com so Richard or Tom can take a look at my CBS.log and determine first if that is necessary.
One additional piece of information is that, my hard drive does not produce any unusual noises. It sounds no more noisy than when the desktop was new.
Thank you in advance for your assistance,
Basil
