[SOLVED] Dell Optiplex 3010 Windows 7 installs an correct video driver

Scrooge · Feb 26, 2019

I did a new installation of Windows 7 Prof. 64bit. During system updates another video driver was installed. Since then I have a weird graphics resolution. A suitable resolution is no longer offered. I tried installing the video driver and the chipset driver from the Dell homepage. But get this error message:

Here is an excerpt from the update log:

jcgriff2 · Feb 26, 2019

Did Windows 7 Professional originally come with the system?

Scrooge · Feb 26, 2019

I think so. I bought it used but the license key was on the case.

Sysnative Windows Update · Feb 27, 2019

Never use Windows Update for driver updates. Always manufacturer's website.

Scrooge · Feb 27, 2019

I try to install the driver from the Dell-Site. But as I told I got the error message.

Sysnative Windows Update · Feb 27, 2019

Is this the only GPU in the machine?

Scrooge · Feb 27, 2019

it's the onboard-graphics. I have no external Graphic-card installed.

Sysnative Windows Update · Feb 27, 2019

Try this one: https://downloadmirror.intel.com/28163/a08/win64_15.40.41.5058.zip

Scrooge · Feb 28, 2019

the management software of the graphics driver offers the opportunity to create a user defined resolution - this works. Actually I would feel better with an correct working graphic driver. But in the moment I can work with the current situation. Maybe later I will try the driver from the Intel-Site.
Thanks.

Sysnative Windows Update · Feb 28, 2019

Okay. Thanks for letting me know.

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[SOLVED] Dell Optiplex 3010 Windows 7 installs an correct video driver

Scrooge

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[SOLVED] Dell Optiplex 3010 Windows 7 installs an correct video driver

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Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

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Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)