Dell Micro PC BSODs

[bazinga55]

Getting a lot of BSODs randomly on a Dell Micro PC.

Speccy:
http://speccy.piriform.com/results/acxtzd8fgY2XigAQA8BGeZy

• A brief description of your problem (but you can also include the steps you tried)
• System Manufacturer?
  Dell
• Laptop or Desktop?
  Desktop / Micro PC
• Exact model number (if laptop, check label on bottom)
  Dell OptiPlex 3000
• OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
  11 Pro
• x86 (32bit) or x64 (64bit)?
  64 bit
• (Only for Vista, Windows 7) Service pack?
• What was original installed OS on system?
  10 Pro
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
  OEM
• Age of system? (hardware)
  90 days
• Age of OS installation?
  Unknown
• Have you re-installed the OS?
  No
• CPU
  Intel 12th Gen i5-12500
• RAM (brand, EXACT model, what slots are you using?)
  Unknown
• Video Card
  Built-in
• MotherBoard - (if NOT a laptop)
  Dell Unknown
• Power Supply - brand & wattage (if laptop, skip this one)
  Powered using AC Adapter
• Is driver verifier enabled or disabled?
  Whatever default is
• What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
  Windows Built-In
• Are you using proxy, vpn, ipfilters or similar software?
  No
• Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
  No
• Are you currently under/overclocking? Are there overclocking software installed on your system?
  No

 

[axe0]

Hi,

The Dell software uses a driver that seems to be consistently causing problems.

Please remove the Dell software temporarily and let us know how it goes.

Bugcheck code 000000CA
Arguments 00000000`00000005 ffff870d`63b1fcb0 00000000`00000000 00000000`00000000
Debug session time: Fri Feb 17 07:01:32.253 2023 (UTC + 1:00)
System Uptime: 1 days 10:45:55.639

3: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd18c`8a667418 fffff804`1d0d1afe nt!KeBugCheckEx
01 ffffd18c`8a667420 fffff804`1cf17412 nt!IopDestroyDeviceNode+0x1ba62e
02 ffffd18c`8a667460 fffff804`1cee08de nt!IopDeleteDevice+0x22
03 ffffd18c`8a667490 fffff804`1cacf223 nt!ObpRemoveObjectRoutine+0x7e
04 ffffd18c`8a6674f0 fffff804`1d2963e2 nt!ObfDereferenceObjectWithTag+0xc3
05 ffffd18c`8a667530 fffff804`1ca41804 nt!PopSystemIrpCompletion+0x222
06 ffffd18c`8a6675c0 fffff804`1ca41637 nt!IopfCompleteRequest+0x1b4
07 ffffd18c`8a6676b0 fffff804`1cd51812 nt!IofCompleteRequest+0x17
08 ffffd18c`8a6676e0 fffff804`1cba5343 nt!IopPowerDispatch+0x42
09 ffffd18c`8a667710 fffff804`1cacf77d nt!IopPoHandleIrp+0x3b
0a ffffd18c`8a667740 fffff804`432e2736 nt!IofCallDriver+0x6d
0b ffffd18c`8a667780 00000000`00000000 dddriver64Dcsa+0x2736

3: kd> lmvm dddriver64Dcsa
Browse full module list
start             end                 module name
fffff804`432e0000 fffff804`432ef000   dddriver64Dcsa T (no symbols)           
    Loaded symbol image file: dddriver64Dcsa.sys
    Image path: \SystemRoot\System32\drivers\dddriver64Dcsa.sys
    Image name: dddriver64Dcsa.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jul 26 06:01:21 2021 (60FE3391)
    CheckSum:         0001391B
    ImageSize:        0000F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables: