Daily PC crashing

bvin · Mar 16, 2021

Hi, i recently upgraded my PC with a new CPU/Motherboard + Ram. Ever since I've been getting at least one crash per day and usually multiple crashes.

System info:
Self built desktop PC
CPU: AMD Ryzen 3400G with Radeon Vega integrated graphics
Motherboard: Biostar B450MH
RAM: OLOy 16GB (8GB x2) DDR4 3200 MHz CL16 1.35UDIMM (MD4U0832160BJ0DA)
PSU: Gigabyte P450B 450W
Windows 10 Pro version 2004 (os build 19041.867)
x64

Everything is stock as far as BIOS settings go. We reused SSD and HDD from old PC.
Let me know if there's any more info needed.

Thanks.

x BlueRobot · Mar 17, 2021

All the crashes I looked at appear to be pointing to the same issue.

Rich (BB code):

7: kd> .exr ffffe802`3947d448
ExceptionAddress: fffff80447c52d2d (amdppm!ReadGenAddr+0x0000000000000029)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

Is the RAM compatible with your motherboard? And have you seated it according to the motherboard specifications? It isn't unusual unfortunately, for new RAM sticks to be faulty, I would suggest running MemTest86 for at least 4 passes - Test RAM with PassMark MemTest86

bvin · Mar 17, 2021

x BlueRobot said:
Is the RAM compatible with your motherboard? And have you seated it according to the motherboard specifications? It isn't unusual unfortunately, for new RAM sticks to be faulty, I would suggest running MemTest86 for at least 4 passes - Test RAM with PassMark MemTest86

I haven't found anything about the specific compatibility, but as far as i know, it should be.
I ran the tool you linked 4 times and it completed each time with no errors. I've attached the boot.txt file.

x BlueRobot · Mar 18, 2021

bvin said:
I haven't found anything about the specific compatibility, but as far as i know, it should be.

It's on the motherboard support page here - BIOSTAR :: Motherboard

It's usually best to purchase RAM which has been tested for that particular motherboard, however, that doesn't necessarily mean that this is the issue in your case.

And it appears that you only have two DIMM slots on the board anyway. Have you tried running with one RAM stick at a time? For example, use one stick in one DIMM slot and then see if it crashes. If it doesn't crash, then after a few days, move the same RAM stick to the other DIMM slot and then check again. I would recommend repeating this process for the other RAM stick too.

Your log file is empty too, you should have a HTML report produced at the end of the test.

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Daily PC crashing

bvin

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bvin

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