Cumulative updates on Server 2016 failing and in repeat cycle

mrxerox · Jan 7, 2020

Working on it now.

Sysnative Windows Update · Jan 7, 2020

Much appreciated!

mrxerox · Jan 8, 2020

Give it some time, it takes awhile to load...

http://support.dataward.net/session...234393A34303932323036373535363930373534313235

Sysnative Windows Update · Jan 8, 2020

Hi!

Thank you for the detailed video.

Based on the description, it seems that Windows Update is downloading the update, but is missing a few files and therefore fails.

Let's do some additional checks:

I am aware that this has been done previously, but I would like to see the results:

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

If this comes clean, and by clean, I mean if SFC Scan reports no integrity violations, please do the following:

Step#2 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Thank you.

mrxerox · Jan 8, 2020

See attached.

Sysnative Windows Update · Jan 8, 2020

Thanks.

Let's try replacing one of the listed files:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

mrxerox · Jan 8, 2020

Code:

 SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-01-08 20:16:36.580
Microsoft Windows Server 10 Build 14393 - amd64
Using .zip script file at C:\Users\Administrator.CPA\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS

Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-wvr-cluster_31bf3856ad364e35_10.0.14393.2879_none_d3f87fc016279d71.

Successfully copied file C:\Users\Administrator.CPA\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-wvr-cluster_31bf3856ad364e35_10.0.14393.2879_none_d3f87fc016279d71\WvrRes.dll to C:\Windows\WinSxS\amd64_microsoft-windows-wvr-cluster_31bf3856ad364e35_10.0.14393.2879_none_d3f87fc016279d71\WvrRes.dll.

Successfully restored ownership for C:\Windows\WinSxS
Successfully restored permissions on C:\Windows\WinSxS
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-01-08 20:16:48.861
Script hash: m+yJ+BXYO5Td8ywVW+pbRwjPLwEdmyN0+IPOVflRG6s=
----------------------EOF-----------------------

Sysnative Windows Update · Jan 8, 2020

Good. Try updates now and let them loop out. Afterwards, attach CBS.log for me to observe if there are any changes.

mrxerox · Jan 9, 2020

Here you go.

Sysnative Windows Update · Jan 9, 2020

This log is clean. Has the latest Servicing Stack Update been applied?

mrxerox · Jan 9, 2020

No, it is still looping out on the 12-19 update stack.

Sysnative Windows Update · Jan 9, 2020

What happens if you install it from a standalone?

mrxerox · Jan 9, 2020

It gets to the very end of the progress bar and then says the update has failed. I will try it again now...

Sysnative Windows Update · Jan 9, 2020

Please do it with Process Monitor enabled!

mrxerox · Jan 11, 2020

Sorry for the delay. I started the process monitor and then started the stand alone update and it took about 75 minutes before it reached the very end and failed. I immediately hit the magnifying glass and am saving the Logfile.PML but it is tracking to be over 30GB in size when done. Please advise if this looks correct? Surely not.

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Cumulative updates on Server 2016 failing and in repeat cycle

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