[SOLVED] Cumulative Update for Windows Server 2019 (KB5023702) failing to install with error code 0x80073712

Suman · Mar 27, 2023

Hi, I'm trying to install 2023-03 Cumulative Update for Windows Server 2019 (1809) (KB5023702) but the installation is failing with Error code: 0x80073712

I have manually downloaded and installed the update file from Microsoft Update Catalog which gives the same result.
I don't know what's going on.

Maxstar · Apr 6, 2023

Hi and welcome to Sysnative,

Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post.

Suman · Apr 13, 2023

Hi Maxstar,

Please find the files attached and let me know the next steps.
Thanks.

Maxstar · Apr 14, 2023

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Suman · Apr 16, 2023

Hi Max,

It has fixed the issue and has been updated to the latest.
Thank you for your help.

Maxstar · Apr 17, 2023

Hi,

You're welcome. Glad the latest update installed without any issues this time.
I'll mark this thread as solved.

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[SOLVED] Cumulative Update for Windows Server 2019 (KB5023702) failing to install with error code 0x80073712

Suman

New member

Maxstar

Windows Update Moderator, Security Analyst

Suman

New member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

Suman

New member

Maxstar

Windows Update Moderator, Security Analyst