[SOLVED] CU update 5053603 failing with Error 0x8007000d

[FatGoofy]

Hello Sysnative Experts,

Hope you're all doing well.

Background Info.

I migrated a Win 2022 VM (VMWare) to Physical a couple of days ago, and encountered an error with the 2025-03 CU update KB5053603. The update installs find, and on server restart, it will apply updates until 9% and restarts, and will then tell me that update failed, and proceeds to undo changes. I have also manually downloaded the relavent msu file, with the same results.

I have also run the dism / sfc utilities.

Any ideas how to proceed from here?

Many thanks

 

[Windows Update Bot]

Hi @FatGoofy,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[FatGoofy]

Hi,

Please see attached log files to accompany the issue raised.

Thanks again.

 

[FatGoofy]

Hi,

Hope all is well.

Wondering if anyone has come across this issue described above?

Many thanks

 

[Maxstar]

Hi and welcome to Sysnative,

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[FatGoofy]

Hi Maxstar,

Many thanks for getting back to me.

Please see attached zip file as requested.

As a FYI, I re ran DISM with the /StartComponentCleanup switch and re ran component scanner again, and all the missing files and registry values disappeared as shown in the updated componentscanner.txt file. Thinking that this had resolved the issue, I ran the KB5053603 update again, but the issue still persists.

Hope you can shed some light on this.

Many thanks

 

[Maxstar]

Hi,

Export registry key as hive file.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into the command prompt and press enter.

reg save "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services" "%userprofile%\Desktop\Services.hiv"

• Once done, a file will appear on your desktop, called Services.hiv.
• ZIP this file and attach it to your next reply.

 

[FatGoofy]

Hi Maxstar,

Please see attached zip file

Many thanks

 

[Maxstar]

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs and a new copy of the Setupapi.dev.log.

 

[FatGoofy]

Hi Maxstar,

Please see attached file. Attempting update now. Will revert back with result.

Many thanks again.

 

[FatGoofy]

Hi Maxstar,

That fix resolved the issue.

Thanks you so much for your assistance.

Can you please shed some light on what happened?

Many thanks

 

[Maxstar]

You're welcome and glad to hear the issue has been resolved. In this case one of the services became corrupted so I've replaced that one with a known good copy.