CSI Payload Corruption, DISM/SFC Can't Repair, No Source. Please Help.

Calvin Mathew

Member
Joined
Jul 9, 2020
Posts
15
Hello everyone,

First of all a big thank you for clicking my thread.

I have CSI payload corrupted files that I can't get to repair. I initially started off with 36 corrupted files and by following the instructions in the link I have managed to repair most and now only have 7 corrupted files remaining. However, none of the the methods in the link can repair the corrupted files so here I am. I'm running Windows 8.1. When I use the checkhealth command it says the corrupted files are repairable. So that gives me hope.

FIX DISM Source Files Could not be Found Windows 10/8 - wintips.org - Windows Tips & How-tos

I have cleaned and analysed the WinSXS folder using:
DISM /Online /Cleanup-Image /StartComponentCleanup
DISM /Online /Cleanup-Image /AnalyzeComponentStore
DISM /Online /Cleanup-Image /RestoreHealth

But had no affect as it said the source could not be downloaded or something.

I then used this command which repaired most of the files, 7 remaining.
DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:c:\install.wim:1 /LimitAccess

I need help repairing the last of the corrupted files as I am not sure what to do, I wasn't able to find any online help relating to my issue. I have attached the CBS and DISM logs so my problem can be understood.

Thank you


Checking System Update Readiness.

(p) CSI Payload Corrupt amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.18911_none_06223ff521f89a92\XPS Viewer.lnk
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.18980_none_3e968a4bf5125342\Remote Desktop Connection.lnk
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Repair failed: Missing replacement payload.
 

Attachments

Hello and welcome,

Please be patient. We are all volunteers trying to help as soon as possible.

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Hello PeterJ,

I apologise for my impatience.

Many thanks for your reply,

Here is the resultant file..

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-07-11 13:58:50.558
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Calvin\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.18911_none_06223ff521f89a92\XPS Viewer.lnk
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.18980_none_3e968a4bf5125342\Remote Desktop Connection.lnk
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk

Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.18911_none_06223ff521f89a92\XPS Viewer.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.18911_none_06223ff521f89a92\XPS Viewer.lnk.
Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk.
Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.18980_none_3e968a4bf5125342\Remote Desktop Connection.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.18980_none_3e968a4bf5125342\Remote Desktop Connection.lnk.
Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk.
Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk.
Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk.
Successfully copied file C:\Users\Calvin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk to C:\WINDOWS\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.18911_none_06223ff521f89a92\XPS Viewer.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.18911_none_06223ff521f89a92\XPS Viewer.lnk
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.18980_none_3e968a4bf5125342\Remote Desktop Connection.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.18980_none_3e968a4bf5125342\Remote Desktop Connection.lnk
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
PowerCopy:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2020-07-11 14:15:49.795
Script hash: QVWWX/WrHvVBPuWH27thDNCGLgaCH7tMtOZoDuQGdDU=
----------------------EOF-----------------------
 
Well done.

Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:
sfc /scannow
Wait for this to finish before you continue

Code:
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 
PeterJ,

Many thanks for your reply.

I done as advised and the Zip file is attached. On a side note, when I restarted the laptop it still had the blue screen.
 

Attachments

Download
51ab99ff51ec9-CrystalDiskInfo.png
CrystalDiskInfo.zip and save it on your desktop.
Extract the .zip file into a new folder.
In this new folder, run the tool DiskInfo64.
When the tool is finished, it will show some information about the hard disc.
Note: Resize the window so that all information is visible.
Take a screenshot. Read this on how to take a screenshot.
Upload the image file to a file-sharing site and post the download link.
 
I can download the zip file but you found another site already. The screenshots are ok.

ChkDsk Scan
  • Click on Start - All programs - Accessories.
  • Rightclick on Command-prompt and select Run as administrator.
  • When command prompt opens, typ chkdsk into it, then press enter.
  • Wait for this to complete.
  • Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
  • Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
  • Copy and paste its content in your next reply.
 
PeterJ,

Many thanks for your reply.

I have pasted the notepad.

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 12/07/2020 10:49:30 >------
Category: 0
Computer Name: blackthunder
Event Code: 26213
Record Number: 1172260
Source Name: Chkdsk
Time Written: 07-12-2020 @ 09:39:46
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode. A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.

Checking file system on C:
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...


1967104 file records processed.

File verification completed.


16750 large file records processed.



0 bad file records processed.


Stage 2: Examining file name linkage ...
Index entry Local State of index $I30 in file 0xe6e4 points to unused file 0x64b93.

Index entry Local State in index $I30 of file 59108 is incorrect.
Index entry LOCALS~1 of index $I30 in file 0xe6e4 points to unused file 0x64b93.
Index entry LOCALS~1 in index $I30 of file 59108 is incorrect.
The file reference 0x37000000031f3f of index entry UrlBilling.store of index $I30
with parent 0x17f3b is not the same as 0x36000000031f3f.

Index entry UrlBilling.store in index $I30 of file 98107 is incorrect.
The file reference 0x37000000031f3f of index entry URLBIL~1.STO of index $I30
with parent 0x17f3b is not the same as 0x36000000031f3f.
Index entry URLBIL~1.STO in index $I30 of file 98107 is incorrect.
The file reference 0x68000000062129 of index entry UrlCsdWhitelist.store of index $I30
with parent 0x17f3b is not the same as 0x67000000062129.
Index entry UrlCsdWhitelist.store in index $I30 of file 98107 is incorrect.
The file reference 0x68000000062129 of index entry URLCSD~2.STO of index $I30
with parent 0x17f3b is not the same as 0x67000000062129.
Index entry URLCSD~2.STO in index $I30 of file 98107 is incorrect.
The file reference 0x1b000000064995 of index entry UrlMalBin.store of index $I30
with parent 0x17f3b is not the same as 0x1a000000064995.
Index entry UrlMalBin.store in index $I30 of file 98107 is incorrect.
The file reference 0x28e0000000315c8 of index entry UrlMalware.store of index $I30
with parent 0x17f3b is not the same as 0x28d0000000315c8.
Index entry UrlMalware.store in index $I30 of file 98107 is incorrect.
The file reference 0x28e0000000315c8 of index entry URLMAL~1.STO of index $I30
with parent 0x17f3b is not the same as 0x28d0000000315c8.
Index entry URLMAL~1.STO in index $I30 of file 98107 is incorrect.
The file reference 0x1b000000064995 of index entry URLMAL~2.STO of index $I30
with parent 0x17f3b is not the same as 0x1a000000064995.
Index entry URLMAL~2.STO in index $I30 of file 98107 is incorrect.
The file reference 0x190000000e60de of index entry UrlSoceng.store of index $I30
with parent 0x17f3b is not the same as 0x180000000e60de.
Index entry UrlSoceng.store in index $I30 of file 98107 is incorrect.
The file reference 0x190000000e60de of index entry URLSOC~1.STO of index $I30
with parent 0x17f3b is not the same as 0x180000000e60de.
Index entry URLSOC~1.STO in index $I30 of file 98107 is incorrect.
The file reference 0x78000000031fb8 of index entry UrlSuspiciousSite.store of index $I30
with parent 0x17f3b is not the same as 0x77000000031fb8.
Index entry UrlSuspiciousSite.store in index $I30 of file 98107 is incorrect.
The file reference 0x78000000031fb8 of index entry URLSUS~1.STO of index $I30
with parent 0x17f3b is not the same as 0x77000000031fb8.
Index entry URLSUS~1.STO in index $I30 of file 98107 is incorrect.
The file reference 0x32000000024fe8 of index entry UrlUws.store of index $I30
with parent 0x17f3b is not the same as 0x31000000024fe8.
Index entry UrlUws.store in index $I30 of file 98107 is incorrect.
The file reference 0x32000000024fe8 of index entry URLUWS~1.STO of index $I30
with parent 0x17f3b is not the same as 0x31000000024fe8.
Index entry URLUWS~1.STO in index $I30 of file 98107 is incorrect.


2289100 index entries processed.

Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1167924
Source Name: Chkdsk
Time Written: 06-04-2020 @ 10:09:10
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1166869
Source Name: Chkdsk
Time Written: 05-25-2020 @ 10:59:16
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1166577
Source Name: Chkdsk
Time Written: 05-23-2020 @ 02:51:52
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.4 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1163454
Source Name: Chkdsk
Time Written: 05-04-2020 @ 18:50:10
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1161469
Source Name: Chkdsk
Time Written: 04-21-2020 @ 22:36:23
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.2 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1159452
Source Name: Chkdsk
Time Written: 04-07-2020 @ 09:24:02
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1158813
Source Name: Chkdsk
Time Written: 03-31-2020 @ 14:09:08
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1158676
Source Name: Chkdsk
Time Written: 03-30-2020 @ 21:08:29
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1157466
Source Name: Chkdsk
Time Written: 03-21-2020 @ 22:18:47
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1155950
Source Name: Chkdsk
Time Written: 03-11-2020 @ 17:25:36
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.2 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1155139
Source Name: Chkdsk
Time Written: 03-03-2020 @ 06:55:37
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.4 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1153946
Source Name: Chkdsk
Time Written: 02-21-2020 @ 17:43:54
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1151321
Source Name: Chkdsk
Time Written: 02-01-2020 @ 22:59:10
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1147728
Source Name: Chkdsk
Time Written: 12-27-2019 @ 02:57:12
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1144231
Source Name: Chkdsk
Time Written: 12-05-2019 @ 09:47:18
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
Category: 0
Computer Name: blackthunder
Event Code: 26228
Record Number: 1143458
Source Name: Chkdsk
Time Written: 11-29-2019 @ 12:58:42
Event Type: Information
User:
Message: Chkdsk was executed in verify mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume4

Examining 1 corruption record ...

Record 1 of 1: Corrupt File "\Program Files\MATLAB\R2013a\toolbox\shared\slcontrollib\@modelpack\@PortValue <0x1,0x7fd07>" ... no corruption found.

1 corruption record processed in 0.1 seconds.

Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.

-----------------------------------------------------------------------
 

Attachments

The following might take several hours to complete. You can do it overnight if you like.

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code:
chkdsk c: /f /r
At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.
 
PeterJ,

Many thanks for your reply,

I will input this command overnight and will get back to you tomorrow morning.
 
PeterJ,

I ran the command overnight and it said scanning and repairing disk c when booting up. After that this morning it showed a message saying your pc did not start correctly so I went to troubleshoot and tried to start in safe mode which meant restart and go in windows 8.1 - that initiated the same scan again..I have so much university work to get through today. I am typing from my phone right now. Anyway, I'll post the result after this scan completes in a few hours.

Many thanks for your time.
 
PeterJ,

I can access the command prompt from the troubleshooting menu. It says there is a system repair pending which requires boot to complete. Can you please advice how to cancel this?

Many thanks for your time.
 
Type carefully the following command into the command prompt and press enter.
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\RebootPending" /f

Please report the result.
 

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