B belillo Member Joined Dec 13, 2018 Posts 13 Dec 13, 2018 #1 Hello, i've an issue of CSI Missing Winning Component Key. Attached log. Is it possible to fix ? Many thanks Attachments CheckSUR.log 30.3 KB · Views: 5
Hello, i've an issue of CSI Missing Winning Component Key. Attached log. Is it possible to fix ? Many thanks
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 14, 2018 #3 Hello and welcome! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 11.2.9600.18792 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
Hello and welcome! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 11.2.9600.18792 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
B belillo Member Joined Dec 13, 2018 Posts 13 Dec 17, 2018 #4 Hello, attached SearchReg.txt Many thanks Attachments SearchReg.txt 64.7 KB · Views: 7
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 17, 2018 #5 When able, do the following: Install Update with DISM Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB4036586-x64.cab.zip. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt. Copy and paste the following command into the command prompt window and press enter. dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB4036586-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. <---You may not get this line. Do you want to restart the computer now (Y/N)? <---You may not get this line. Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
When able, do the following: Install Update with DISM Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB4036586-x64.cab.zip. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt. Copy and paste the following command into the command prompt window and press enter. dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB4036586-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. <---You may not get this line. Do you want to restart the computer now (Y/N)? <---You may not get this line. Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
B belillo Member Joined Dec 13, 2018 Posts 13 Dec 19, 2018 #6 I follow instruction, package correcly installed. Attached CheckSUR log where it reports othner missing keys. Thanks for support. Attachments CheckSUR.log 13 KB · Views: 2
I follow instruction, package correcly installed. Attached CheckSUR log where it reports othner missing keys. Thanks for support.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 19, 2018 #7 FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 6.1.7601.23889 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 6.1.7601.23889 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
B belillo Member Joined Dec 13, 2018 Posts 13 Dec 20, 2018 #8 Hi, attached FRST.txt . Many thanks for support. Attachments FRST.txt 86.8 KB · Views: 4
B belillo Member Joined Dec 13, 2018 Posts 13 Dec 20, 2018 #9 I've installed KB4038779, now CheckSUR.log has less errors. Attached updated CheckSUR.log Thanks Attachments CheckSUR.log 7.5 KB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Dec 20, 2018 #10 Please note that you need to press Search Registry and not Scan! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 7.0.7601.23877 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
Please note that you need to press Search Registry and not Scan! FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 7.0.7601.23877 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
B belillo Member Joined Dec 13, 2018 Posts 13 Jan 3, 2019 #11 Hello and happy new year. Attached updated SearchReg.txt. Many thanks for support. Attachments SearchReg.txt 1.2 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 3, 2019 #12 Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Afterwards, run SURT and attach CheckSUR.log. Attachments Fixlist.txt 1 KB · Views: 4
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Afterwards, run SURT and attach CheckSUR.log.
B belillo Member Joined Dec 13, 2018 Posts 13 Jan 4, 2019 #13 Hello, attached Fixlog.txt. Thanks Attachments Fixlog.txt 2.7 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 4, 2019 #14 Please run SURT again.
B belillo Member Joined Dec 13, 2018 Posts 13 Jan 4, 2019 #15 Attached updated CheckSUR.log. Thanks Attachments CheckSUR.log 7.2 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 4, 2019 #16 FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 6.1.7601.23892 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste 6.1.7601.23892 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt. 9. You may close any remaining open windows now.
B belillo Member Joined Dec 13, 2018 Posts 13 Jan 14, 2019 #17 Hello, attached SearchReg.txt. Thanks Attachments SearchReg.txt 71 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 14, 2019 #18 Please try installing this: KB4093113
B belillo Member Joined Dec 13, 2018 Posts 13 Jan 15, 2019 #19 Installed KB4093113. Attached updated CheckSUR.log Attachments CheckSUR.log 7.2 KB · Views: 2