critical process died

Lurizan · Jan 14, 2022

This laptop has been format last month and now it cant boot because of BCD error...i fixed the boot error used macrium reflect bcd repair tool.so after fixed the bcd error it can boot succesfully into windows and then laptop just froze and showed bsod...sorry for my bad english lol

speccy results: http://speccy.piriform.com/results/wYeQXgzKkBj3s7Ae1bpsx8l

A brief description of your problem (but you can also include the steps you tried)
-BCD error...succesfully fixed used macrium reflect repair tool
System Manufacturer?
-ASUS
Laptop or Desktop?
-Laptop
Exact model number (if laptop, check label on bottom)
-A510U
OS ? (Windows 10, 8.1, 8, 7, Vista)
-Windows 10 home
x86 (32bit) or x64 (64bit)?
-64bit
(Only for Vista, Windows 7) Service pack?
What was original installed OS on system?
-Windows 8 i guess because not my laptop
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
-come pre-installed
Age of system? (hardware)
NA
Age of OS installation?
1+ month
Have you re-installed the OS?
-yes
CPU
-Intel Core i5 @ 1.60GHz:
43 °C
Kaby Lake-U/Y 14nm Technology
RAM (brand, EXACT model, what slots are you using?)
-slot 1 Kingston 99U5711-002A00G
-slot 2 Samsung M471A5244CB0-CRC
Video Card
-NVIDIA MX150
MotherBoard - (if NOT a laptop)
Power Supply - brand & wattage (if laptop, skip this one)
Is driver verifier enabled or disabled?
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
-windows defender
Are you using proxy, vpn, ipfilters or similar software?
-nope
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
-nope
Are you currently under/overclocking? Are there overclocking software installed on your system?
-nope

zbook · Jan 15, 2022

The logs reported:

a) Two types of bugchecks

b) corruption of the drive file system

c) corruption of the registry

Please perform the following steps:

1) Open administrative Powershell and type or copy and paste:

sfc /scannow
dism /online /cleanup-image /restorehealth
chkdsk /scan

Post an image or share link into this thread.

2) Reinstall the Intel Chipset drivers: iastora.sys
https://www.asus.com/supportonly/X510UNR/HelpDesk_Download/
https://dlcdnets.asus.com/pub/ASUS/.../IRST_Intel_kabylake_Win10_64_VER15811007.zip

Code:

The dump stack failed to initialize

Code:

Registry Hive file was corrupted and it has been recovered.

Code:

corrupt attribute

Code:

Name    Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
PNP Device ID    PCI\VEN_8086&DEV_9D03&SUBSYS_1D301043&REV_21\3&11583659&0&B8
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\IASTORA.SYS (15.8.1.1007, 884.51 KB (905,736 bytes), 25/8/2017 6:14 PM)

Code:

iastora    Intel(R) Chipset SATA/PCIe RST Premium Controller    c:\windows\system32\drivers\iastora.sys

axe0 · Jan 15, 2022

@zbook, a bit more data would be helpful for others to get more context on what you found.

Bugchecks
- 0xEF
- 0xA0

Rich (BB code):

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 000000000000000c, Dump stack failed to initialize.
Arg2: ffffffffc0000001, Status code
Arg3: ffff8287897a1cf0, Address of the dump stack context
Arg4: 0000000000000000

FAILURE_BUCKET_ID:  0xa0_c_0xc0000001_HIBERSTACK_INIT_FAILED_IMAGE_iaStorA.sys

BUCKET_ID:  0xa0_c_0xc0000001_HIBERSTACK_INIT_FAILED_IMAGE_iaStorA.sys

PRIMARY_PROBLEM_CLASS:  0xa0_c_0xc0000001_HIBERSTACK_INIT_FAILED_IMAGE_iaStorA.sys

5: kd> !error ffffffffc0000001
Error code: (NTSTATUS) 0xc0000001 (3221225473) - {Operation Failed}  The requested operation was unsuccessful.

Events

Rich (BB code):

Event[216]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2022-01-13T22:50:56.3710000Z
  Event ID: 5
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-95B11KL
  Description: 
{Registry Hive Recovered} Registry hive (file): '\Device\HarddiskVolume1\EFI\Microsoft\Boot\BCD' was corrupted and it has been recovered. Some data might have been lost.


Event[35]:
  Log Name: Application
  Source: Microsoft-Windows-Wininit
  Date: 2022-01-15T12:22:09.9780000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-95B11KL
  Description: 

Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         

Stage 1: Examining basic file system structure ...
The highest VCN 0x20000000000d of attribute of type 0x80 and instance
tag 0x4 is incorrect.  The expected value is 0xd.
Deleting corrupt attribute record (0x80, "")
from file record segment 0x37.
  344320 file records processed.                                                        

File verification completed.
 Phase duration (File record verification): 3.20 seconds.
  5141 large file records processed.                                   

 Phase duration (Orphan file record recovery): 0.00 milliseconds.
  0 bad file records processed.                                     

 Phase duration (Bad file record checking): 0.01 milliseconds.

Stage 2: Examining file name linkage ...
  314 reparse records processed.                                      

  515320 index entries processed.                                                       

Index verification completed.
 Phase duration (Index verification): 13.46 seconds.
  0 unindexed files scanned.                                        

 Phase duration (Orphan reconnection): 592.20 milliseconds.
  0 unindexed files recovered to lost and found.                    

 Phase duration (Orphan recovery to lost and found): 52.36 milliseconds.
  314 reparse records processed.                                      

 Phase duration (Reparse point and Object ID verification): 1.94 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 1114 unused index entries from index $SII of file 0x9.
Cleaning up 1114 unused index entries from index $SDH of file 0x9.
Cleaning up 1114 unused security descriptors.
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 39.20 milliseconds.
Inserting data attribute into file 37.
  85502 data files processed.                                           


 Phase duration (Data attribute verification): 1.13 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

 249734143 KB total disk space.
  66080100 KB in 252317 files.
    159796 KB in 85502 indexes.
         0 KB in bad sectors.
    420991 KB in use by the system.
     65536 KB occupied by the log file.
 183073256 KB available on disk.

      4096 bytes in each allocation unit.
  62433535 total allocation units on disk.
  45768314 allocation units available on disk.
Total duration: 17.42 seconds (17421 ms).

Internal Info:
00 41 05 00 a8 27 05 00 d8 31 09 00 00 00 00 00  .A...'...1......
f7 00 00 00 43 00 00 00 00 00 00 00 00 00 00 00  ....C...........

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critical process died

Lurizan

Active member

Attachments

zbook

Member

axe0

Administrator,
BSOD Academy Instructor,
Security Analyst

critical process died

Lurizan

Active member

Attachments

zbook

Member

axe0

Administrator, BSOD Academy Instructor, Security Analyst

Administrator,
BSOD Academy Instructor,
Security Analyst