[SOLVED] Could not find missing package manifest/cat

Maxstar · Sep 30, 2024

Hi,

Please run SetupDiag again and post the new logs.

Averell · Sep 30, 2024

Hi, here are the files:

Maxstar · Sep 30, 2024

Hi,

Please provide also the following logs if exists:
C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log

Edit:

Rich (BB code):

2024-09-29 19:48:30, Info       [0x08040f] MIG        Setting SMI registry mappings for user context (HKU\S-1-5-21-2720980704-1410060006-1882061215-1008, HKU\S-1-5-21-2720980704-1410060006-1882061215-1008_Classes)
2024-09-29 19:48:30, Info                  MIG        GetKnownFolderLocation: Folder ID CSIDL_PRINTHOOD is not present in the environment
2024-09-29 19:48:30, Error                 SP         Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-2720980704-1410060006-1882061215-1008): Win32Exception: Le fichier sp�cifi� est introuvable. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]

Provide the profile information of this system.

Click the Start button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
reg query "HKEY_USERS" >> "%userprofile%\desktop\ProfileList.txt"
wmic useraccount get name,sid >> "%userprofile%\desktop\ProfileList.txt"

These commands will collect the System and Application logs and create ProfileList.txt on your Desktop.
Attach this file in your next reply.

Averell · Sep 30, 2024

Hi Maxstart, here are the files. Thanks again for your perseverance with me :)

Averell · Sep 30, 2024

Theres is one file missing which I needed to compress

Maxstar · Sep 30, 2024

Do you recognize the following account and does the highlighted folder exist?

Rich (BB code):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2720980704-1410060006-1882061215-1008
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\defaultuser100000

Averell · Sep 30, 2024

Hi, the profile is there.

but the user is unknown for me.

2024-09-30 19_30_57-Panneau de configuration_Tous les Panneaux de configuration_Comptes d’util...png

2024-09-30 19_29_15-C__$WINDOWS.~BT_Sources_Panther.png

Maxstar · Sep 30, 2024

It seems C:\Users\defaultuser100000 is an copy of C:\Users\defaultuser100000.PC-AMOI

Rich (BB code):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2720980704-1410060006-1882061215-1010
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\defaultuser100000.PC-AMOI

It also seems that both of them are not longer in use?

Averell · Sep 30, 2024

Hi, I never created them.
Should I remove both folders ?

Maxstar · Oct 1, 2024

Hi,

Please create a full system image and run the following fix with FRST.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Averell · Oct 1, 2024

Hi Maxstar, can you please explain what you mean by this: create a full system image.
Do you mean a backup ?
Thank you

Maxstar · Oct 2, 2024

Hi,

Yes, a complete backup (image) of this installation.

Averell · Oct 5, 2024

Hi, the reinstall failed with a different error.

I have also attached the previous log and CBS log.

2024-10-05 11_31_42-Configuration de Windows 11.png

Maxstar · Oct 5, 2024

Hi,

Please attach the following logs:
C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log

Averell · Oct 5, 2024

Maxstar · Oct 5, 2024

Thanks, provide also new logs of FRST to look at.

Start the

Farbar Recovery Scan Tool again.

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

Averell · Oct 5, 2024

Maxstar · Oct 5, 2024

Please uninstall the following from the software list because both tools installed a driver an a temp folder which seems to be missing.
- CPUID ROG CPU-Z 2.09
- HWiNFO64

Rich (BB code):

S3 HWiNFO_191; \??\C:\Users\<username>\AppData\Local\Temp\HWiNFO64A_191.SYS [X] <==== ATTENTION

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Averell · Oct 5, 2024

Hi should I try again the reinstall ?
The system did reboot automatically.
Thank you

Maxstar · Oct 5, 2024

Please do the following first.

Open an elevated command prompt and run the following command. Attach Rollback.txt to your next post.

Code:

dir /s /a C:\$Windows.~BT\Sources\Rollback > "%userprofile%\Desktop\Rollback.txt"

[SOLVED] Could not find missing package manifest/cat

Windows Update Moderator, Security Analyst

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