Could not find missing package manifest/cat

Maxstar · Monday at 4:22 AM

Hi,

Please run SetupDiag again and post the new logs.

Averell · Monday at 9:17 AM

Hi, here are the files:

Maxstar · Monday at 9:28 AM

Hi,

Please provide also the following logs if exists:
C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log

Edit:

Rich (BB code):

2024-09-29 19:48:30, Info       [0x08040f] MIG        Setting SMI registry mappings for user context (HKU\S-1-5-21-2720980704-1410060006-1882061215-1008, HKU\S-1-5-21-2720980704-1410060006-1882061215-1008_Classes)
2024-09-29 19:48:30, Info                  MIG        GetKnownFolderLocation: Folder ID CSIDL_PRINTHOOD is not present in the environment
2024-09-29 19:48:30, Error                 SP         Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-2720980704-1410060006-1882061215-1008): Win32Exception: Le fichier sp�cifi� est introuvable. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]

Provide the profile information of this system.

Click the Start button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
reg query "HKEY_USERS" >> "%userprofile%\desktop\ProfileList.txt"
wmic useraccount get name,sid >> "%userprofile%\desktop\ProfileList.txt"

These commands will collect the System and Application logs and create ProfileList.txt on your Desktop.
Attach this file in your next reply.

Averell · Monday at 1:05 PM

Hi Maxstart, here are the files. Thanks again for your perseverance with me :)

Averell · Monday at 1:08 PM

Theres is one file missing which I needed to compress

Maxstar · Monday at 1:10 PM

Do you recognize the following account and does the highlighted folder exist?

Rich (BB code):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2720980704-1410060006-1882061215-1008
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\defaultuser100000

Averell · Monday at 1:32 PM

Hi, the profile is there.

but the user is unknown for me.

2024-09-30 19_30_57-Panneau de configuration_Tous les Panneaux de configuration_Comptes d’util...png

2024-09-30 19_29_15-C__$WINDOWS.~BT_Sources_Panther.png

Maxstar · Monday at 2:17 PM

It seems C:\Users\defaultuser100000 is an copy of C:\Users\defaultuser100000.PC-AMOI

Rich (BB code):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2720980704-1410060006-1882061215-1010
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\defaultuser100000.PC-AMOI

It also seems that both of them are not longer in use?

Averell · Monday at 3:21 PM

Hi, I never created them.
Should I remove both folders ?

Maxstar · Tuesday at 3:06 AM

Hi,

Please create a full system image and run the following fix with FRST.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Averell · Tuesday at 1:42 PM

Hi Maxstar, can you please explain what you mean by this: create a full system image.
Do you mean a backup ?
Thank you

Maxstar · 2024-10-02T03:45:10-0400

Hi,

Yes, a complete backup (image) of this installation.

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Could not find missing package manifest/cat

Maxstar

Windows Update Moderator, Security Analyst

Averell

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Averell

Active member

Attachments

Averell

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Averell

Active member

Maxstar

Windows Update Moderator, Security Analyst

Averell

Active member

Maxstar

Windows Update Moderator, Security Analyst

Attachments

Averell

Active member

Maxstar

Windows Update Moderator, Security Analyst