P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 16, 2021 #221 Does the file C:\$Windows.~BT\Sources\panther\setupact.log exists ? If so attach it to your next reply. Does the file C:\$Windows.~BT\Sources\Rollback\setupact.log exists ? If so attach it to your next reply.
Does the file C:\$Windows.~BT\Sources\panther\setupact.log exists ? If so attach it to your next reply. Does the file C:\$Windows.~BT\Sources\Rollback\setupact.log exists ? If so attach it to your next reply.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 17, 2021 #222 from panther NO ROLLBK FOLDER daryl Attachments setupact.log 3 MB · Views: 2
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 18, 2021 #223 Additional Info: the following KB's will not install. I don't know if they were ever installed. This came up after a utility program I used that I thought would NOT reset WinUpdate,but it did. I am so sorry I used it yesterday. 2719857 3107998 2545698 2761217 2852386 2750841 2820331 3080149 2547666 3068708 2970228 I am going to try stand alone update from win catalog. I'll advise what happens. Daryl
Additional Info: the following KB's will not install. I don't know if they were ever installed. This came up after a utility program I used that I thought would NOT reset WinUpdate,but it did. I am so sorry I used it yesterday. 2719857 3107998 2545698 2761217 2852386 2750841 2820331 3080149 2547666 3068708 2970228 I am going to try stand alone update from win catalog. I'll advise what happens. Daryl
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 18, 2021 #224 None installed as stand alone. None were listed in installed updates in CP, Programs. #2545698 is AMD-64 AND WAS LISTED AS " NOT APPLICABLE. But it is 1 of 11 WIN UPDATE is trying to install!! daryl
None installed as stand alone. None were listed in installed updates in CP, Programs. #2545698 is AMD-64 AND WAS LISTED AS " NOT APPLICABLE. But it is 1 of 11 WIN UPDATE is trying to install!! daryl
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 18, 2021 #225 Some registry keys have incorrect permissions. Try to uninstall KB4539601 and report the result. Don't do anything else.
Some registry keys have incorrect permissions. Try to uninstall KB4539601 and report the result. Don't do anything else.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 18, 2021 #227 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST.exe and choose Run as administrator. Copy and paste KB4539601 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST.exe and choose Run as administrator. Copy and paste KB4539601 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 18, 2021 #228 complete Attachments SearchReg.txt 979.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 18, 2021 #229 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Don't do anything else yet. Attachments fixlist.txt 854.8 KB · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Don't do anything else yet.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 19, 2021 #230 LOG POSTED REBOOTED dARYL Attachments Fixlog.txt 1.7 MB · Views: 2
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 19, 2021 #231 tried win update: 11 + 2 =(import + opt)=Failed 8 results for "WindowsUpdate_80070490" "WindowsUpdate_dt000" WindowsUpdate_80070490" "WindowsUpdate_dt000" did nothing else d
tried win update: 11 + 2 =(import + opt)=Failed 8 results for "WindowsUpdate_80070490" "WindowsUpdate_dt000" WindowsUpdate_80070490" "WindowsUpdate_dt000" did nothing else d
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 19, 2021 #232 In my previous post I said: "Don't do anything else yet." Again you did more: "tried win update: 11 + 2 =(import + opt)=Failed" At the moment I 'm thinking to quit this thread. It doesn't make sense providing fixes if they are not performed as instructed. Last edited: Oct 21, 2021
In my previous post I said: "Don't do anything else yet." Again you did more: "tried win update: 11 + 2 =(import + opt)=Failed" At the moment I 'm thinking to quit this thread. It doesn't make sense providing fixes if they are not performed as instructed.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 19, 2021 #233 I apologize. I did not see the harm. I was trying to figure if kb601 had a direct connection to the other kb's that wont install. Sometimes, updates work based on previous updates. Well, at least i didnt try to install "601". I will await your instructions from now on. Please accept my apologies. Sincerely, Daryl
I apologize. I did not see the harm. I was trying to figure if kb601 had a direct connection to the other kb's that wont install. Sometimes, updates work based on previous updates. Well, at least i didnt try to install "601". I will await your instructions from now on. Please accept my apologies. Sincerely, Daryl
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 21, 2021 #234 Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file Winners (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, please upload to FileDropper and just provide the link here.
Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file Winners (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, please upload to FileDropper and just provide the link here.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 21, 2021 #235 complete Attachments winners.zip 1 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 21, 2021 #236 Copy the file C:\Windows\logs\cbs\cbs.log to your desktop. Zip the file cbs.log on your desktop. Attach the zipped cbs.log to your next reply.
Copy the file C:\Windows\logs\cbs\cbs.log to your desktop. Zip the file cbs.log on your desktop. Attach the zipped cbs.log to your next reply.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 22, 2021 #237 cbs attached Attachments CBS.zip 35 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 22, 2021 #238 Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Oct 22, 2021 #239 components attached Attachments components.zip 8.9 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Oct 23, 2021 #240 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the computer. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply. Attachments fixlist.txt 145.2 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the computer. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply.