P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 16, 2021 #61 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST.exe and choose Run as administrator. Copy and paste KB3177467;KB4483458;KB4507004 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST.exe and choose Run as administrator. Copy and paste KB3177467;KB4483458;KB4507004 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 16, 2021 #62 Done NOTE:I do NOT have Server Manager. Attachments SearchReg.txt 477 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 16, 2021 #63 NOTE:I do NOT have Server Manager. Click to expand... I know. Thats why I added "or Windows Features" in my previous post. Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._abd69a188878d93212486213990c8caab4d6ae57.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb3177467-v2-x86_abd69a188878d93212486213990c8caab4d6ae57.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3177467-v2-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only iff you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
NOTE:I do NOT have Server Manager. Click to expand... I know. Thats why I added "or Windows Features" in my previous post. Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._abd69a188878d93212486213990c8caab4d6ae57.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb3177467-v2-x86_abd69a188878d93212486213990c8caab4d6ae57.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3177467-v2-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only iff you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 17, 2021 #64 complete Attachments CBS.zip 80.3 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 17, 2021 #65 Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._ab9aec3410e464d9e3e388419e50626c0d8298d5.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4483458-x86_ab9aec3410e464d9e3e388419e50626c0d8298d5.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4483458-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only iff you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._ab9aec3410e464d9e3e388419e50626c0d8298d5.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4483458-x86_ab9aec3410e464d9e3e388419e50626c0d8298d5.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4483458-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only iff you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 17, 2021 #66 complete Attachments CBS.zip 23 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 17, 2021 #67 Step 1: Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._625917bdc06b040d7c312e1b8d805a43ff31cf8b.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4507004-x86_625917bdc06b040d7c312e1b8d805a43ff31cf8b.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4507004-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only iff you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log Step 2: Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Step 1: Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._625917bdc06b040d7c312e1b8d805a43ff31cf8b.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4507004-x86_625917bdc06b040d7c312e1b8d805a43ff31cf8b.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4507004-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only iff you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log Step 2: Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 17, 2021 #68 completed Attachments CBS.zip 44.2 KB · Views: 0
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 17, 2021 #69 after reboot Attachments CBS.zip 44.2 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 17, 2021 #70 Perform step 2 also.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 18, 2021 #71 Sorry, I missed step 2 daryl Attachments CheckSUR.log 3.9 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 18, 2021 #72 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 17.9 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 19, 2021 #73 complete 9 errors left in surt log daryl Attachments CheckSUR.log 1.8 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 19, 2021 #74 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4523206 wusa /uninstall /KB:4565354 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4523206 wusa /uninstall /KB:4565354 Let me know if it says it was successful or if there are any errors.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 19, 2021 #76 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST.exe and choose Run as administrator. Copy and paste KB4523206;KB4565354 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST.exe and choose Run as administrator. Copy and paste KB4523206;KB4565354 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 19, 2021 #77 COMPLETE FILe ATTACHED daryl keep getting this permission error. is there a system problem?? Did you get the searchreg.txt file?? Attachments SearchReg.txt 399 bytes · Views: 1
COMPLETE FILe ATTACHED daryl keep getting this permission error. is there a system problem?? Did you get the searchreg.txt file??
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 19, 2021 #78 Step 1: Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._5efc2eaf33955ed993641cbb70c5f2ef688b6359.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4523206-x86_5efc2eaf33955ed993641cbb70c5f2ef688b6359.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4523206-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only if you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._fac420b9390d515341e4899a3944d42ad2000fec.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4565354-x86_fac420b9390d515341e4899a3944d42ad2000fec.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4565354-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only if you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
Step 1: Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._5efc2eaf33955ed993641cbb70c5f2ef688b6359.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4523206-x86_5efc2eaf33955ed993641cbb70c5f2ef688b6359.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4523206-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only if you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._fac420b9390d515341e4899a3944d42ad2000fec.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4565354-x86_fac420b9390d515341e4899a3944d42ad2000fec.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4565354-x86.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only if you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
H Hanknumb Contributor Joined Apr 25, 2020 Posts 231 Sep 21, 2021 #79 CBSLOG attaced after after both KB's completed and a reboot. daryl Attachments CBS.zip 108.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Sep 21, 2021 #80 Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.