Hi.
Welcome to Sysnative Forums.
I am a Security Analyst and a Windows Update Trainee, and I will be assisting you regarding your computer's issues. Since I'm still in training, my fixes have to be approved by a qualified Update Expert, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.
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Give me some time to review your logs. I'll return to you as soon as I am ready.