Again, Thank-You, No crashes as of yet.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 8, 2023 #21 Again, Thank-You, No crashes as of yet. Attachments SearchReg.txt 1.9 KB · Views: 6
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 8, 2023 #22 no BSOD yet ? Attachments FRST.txt 123.6 KB · Views: 0
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 9, 2023 #23 As suspected, this is why the Stop 0x7B bugchecks were getting thrown when you deleted those services, the drivers were registered to the filter manager and removing the associated service without modifying the UpperFilters value means that the system will throw Stop 0x7B: Code: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e967-e325-11ce-bfc1-08002be10318}] "UpperFilters"="tcesd DKDFM partmgr fltsrv" Please read here too: Deactivate the kernel mode filter driver - Windows Server However, since you haven't had any issues so far then I would continue to use the system as normally would.
As suspected, this is why the Stop 0x7B bugchecks were getting thrown when you deleted those services, the drivers were registered to the filter manager and removing the associated service without modifying the UpperFilters value means that the system will throw Stop 0x7B: Code: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e967-e325-11ce-bfc1-08002be10318}] "UpperFilters"="tcesd DKDFM partmgr fltsrv" Please read here too: Deactivate the kernel mode filter driver - Windows Server However, since you haven't had any issues so far then I would continue to use the system as normally would.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 9, 2023 #24 If I reinstalled diskeeper again then used the uninstall program woud this permentaly remove this ? [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e967-e325-11ce-bfc1-08002be10318}] "UpperFilters"="tcesd DKDFM partmgr fltsrv" Thank-You
If I reinstalled diskeeper again then used the uninstall program woud this permentaly remove this ? [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e967-e325-11ce-bfc1-08002be10318}] "UpperFilters"="tcesd DKDFM partmgr fltsrv" Thank-You
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 9, 2023 #25 You could try it, it depends on how well written their uninstaller is, if they've provided one? Otherwise, you're going to have to disable the service, then modify that sub key value to ensure that the driver doesn't load.
You could try it, it depends on how well written their uninstaller is, if they've provided one? Otherwise, you're going to have to disable the service, then modify that sub key value to ensure that the driver doesn't load.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 9, 2023 #26 Ok, found the entry but no value set, is this where to change value to 0x4 to deactivate the driver ? Attachments Reg Key.jpg 65.3 KB · Views: 11
Ok, found the entry but no value set, is this where to change value to 0x4 to deactivate the driver ?
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 9, 2023 #27 No - you can just disable the service from the service management console (services.msc) or disable it from command prompt using: Code: sc stop tcesd sc config tcesd start= disabled The UpperFilters value is set, I can see it in your screenshot. If you haven't had any crashes then I would suggest leaving it alone until you do.
No - you can just disable the service from the service management console (services.msc) or disable it from command prompt using: Code: sc stop tcesd sc config tcesd start= disabled The UpperFilters value is set, I can see it in your screenshot. If you haven't had any crashes then I would suggest leaving it alone until you do.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 9, 2023 #28 Will do, Thank-You so much for the assistance
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 10, 2023 #29 left on 24-7 just crashed. do the fix as suggested if occurred again. sent file. Thank-You Attachments SysnativeFileCollectionApp.zip 2.7 MB · Views: 2
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 11, 2023 #30 Could you please do a FRST registry search for the problematic driver again? I would to check that the UpperFilters value has been modified correctly. Please also enter the following command from command prompt and then post the output: Code: sc query tcesd
Could you please do a FRST registry search for the problematic driver again? I would to check that the UpperFilters value has been modified correctly. Please also enter the following command from command prompt and then post the output: Code: sc query tcesd
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 13, 2023 #31 Just got back, here is the info. I didn't disable the prior sc stop tcesd sc config tcesd start= disabled yet ? was waiting as instructed until another crash. Thank-You Attachments Report.png 58 KB · Views: 3 FRST.txt 119.6 KB · Views: 2
Just got back, here is the info. I didn't disable the prior sc stop tcesd sc config tcesd start= disabled yet ? was waiting as instructed until another crash. Thank-You
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 13, 2023 #32 FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Attachments fixlist.txt 359 bytes · Views: 3
FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 13, 2023 #33 Here You go, Thank-You Attachments Fixlog.txt 1.6 KB · Views: 8
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 14, 2023 #34 Thanks, please reboot the computer if you haven't done so already and then let us know if it crashes again.
Thanks, please reboot the computer if you haven't done so already and then let us know if it crashes again.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 15, 2023 #35 Unfortunately, crash again, sent the BSOD info. Thank-You Attachments FRST.txt 117.8 KB · Views: 1 Addition.txt 84.5 KB · Views: 0
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 15, 2023 #36 One other thing, when I restarted the system an update to window was installed before the crash? The update KB 5023696 Thank-You
One other thing, when I restarted the system an update to window was installed before the crash? The update KB 5023696 Thank-You
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 15, 2023 #37 Please provide the dump files using the same collection tool as before, the one which you used in the posting instructions.
Please provide the dump files using the same collection tool as before, the one which you used in the posting instructions.
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 15, 2023 #38 Here it is, Thank-You Attachments SysnativeFileCollectionApp.zip 2.7 MB · Views: 4
T TSTEWART Contributor Joined Jan 23, 2023 Posts 46 Mar 16, 2023 #39 Hi, had another. Attached the report . Thank-You Attachments SysnativeFileCollectionApp.zip 3.1 MB · Views: 1
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 9,073 Location %systemroot% Mar 17, 2023 #40 Let's remove the rest of the DiskKeeper drivers and prevent them from loading at boot. FRST Registry Search 1. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 2. Copy and paste dkrtwrt;tcefs;dktlfsmf;DKDFM into the Search box and click the Search Registry button. 3. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
Let's remove the rest of the DiskKeeper drivers and prevent them from loading at boot. FRST Registry Search 1. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 2. Copy and paste dkrtwrt;tcefs;dktlfsmf;DKDFM into the Search box and click the Search Registry button. 3. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
