[SOLVED] Computer crashes with no BSOD or other error messages. FIX: replaced the old dying PSU with a new one.

zbook · Aug 20, 2020

The debugging also displayed an old BIOS.

Newer BIOS displayed:

Improved USB compatibility.
- Update Intel Micro code for security vulnerabilities
- Fix MSI Clutch GM60/GM70 mouse cursor jump in windows and BIOS when DPI set over 1000Mhz.
- Update RST 15.9
- Update Intel Micro code for security vulnerabilities
- Fix Optane can not work properly.
- Update micro code.
- Improve RAID card compatibility.
- Improve memory compatibility.
- Update Intel ME for security vulnerabilities
- Updated micro code.
- Improved USB 2.0 device compatibility.
- Improved memory compatibility.

This can be upgraded after fixing the hardware problems:

Support For Z270-A PRO | Motherboard - The world leader in motherboard design | MSI Global

thatsjustpeachy · Aug 21, 2020

I bought a new power supply and switched it out around 3 PM this afternoon. It is now midnight and I have not had any crashes at all since then. I'll wait to see if all goes well tomorrow without any hangups before calling it solved, but I'm feeling cautiously optimistic.

thatsjustpeachy · Aug 22, 2020

Still no crashes or blue screens! Thank you so much @philc43 and @xilolee for being patient with me and helping me fix the issue!

xilolee · Aug 22, 2020

That PSU should have been released in 2015, and should have a 7 year (limited?) warranty.

thatsjustpeachy · Aug 22, 2020

Yes, it is still under warranty and I was able to get an RMA approved by EVGA. They will be sending me a replacement in about a week.

philc43 · Aug 23, 2020

That's good news! Glad we were able to help.

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[SOLVED] Computer crashes with no BSOD or other error messages. FIX: replaced the old dying PSU with a new one.

zbook

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thatsjustpeachy

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thatsjustpeachy

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xilolee

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thatsjustpeachy

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philc43

BSOD Forum Moderator, BSOD Academy Instructor, BSOD Kernel Dump Expert