CBS & SFC Corruption Issue. Need Assistance

J

joe_rockstar

Well-known member
Joined
Jun 6, 2020
Posts
58
Gents,

I am on my HP Laptop which is running Windows 7 Ultimate SP1, No Hardware Issues, Windows Update Current, Running Microsoft Security Essentials with Malwarebytes Home Premium. I was doing my typical monthly maintenance and ran and SFC Scan and proceeded with running SFCFix as I typically do when the SFC Scan returns file corruptions that cannot not be resolved.


SFC Scan Log below:

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log


SFCFix Log below:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-05-14 14:31:25.720
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
FIXED: Corruption at C:\Windows\winsxs\x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373\boot.sdi has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f\boot.sdi.


CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-rasapi_31bf3856ad364e35_6.1.7601.24559_none_6fa201a4c7012984\rasapi32.dll


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2022-05-14 14:34:37.845
----------------------EOF-----------------------

Attached is my CBS.log File.

Thanking you in advance for your expertise trouble shooting and help,

joe_rockstar

,|m|
 

Attachments

Hello and welcome,

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

PeterJ,

There was an error. I downloaded the file multiple times with the same message. See copied text below.

Thanks,

joe_rockstar

,|m|

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-05-14 19:40:36.531
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\LaPuglia\Desktop\SFCFix.zip [2]
Failed to extract zip archive. Failed to unzip in location 2 with error code 0x80004005.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2022-05-14 19:40:38.901
Script hash: 7vExrXFNFbA2obFNIK3kAm6pywzBRR18KetsOfi6VbU=
----------------------EOF-----------------------
 
Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following commands into it, press enter after each.

Code: 
CD C:\Users\LaPuglia\Desktop
Code: 
SFCFix C:\Users\LaPuglia\Desktop\SFCFix.zip

Tell me if SFCFix runs fine or if it crashes again.
 
PeterJ,

There was an error. See copied text below.

Thanks,

joe_rockstar

,|m|

C:\Users\LaPuglia\Desktop>
C:\Users\LaPuglia\Desktop>SFCFix C:\Users\LaPuglia\Desktop\SFCFix.zip
Welcome to SFCFix by niemiro and sysnative.com.

Checking for updates . . .
No new update is available at this time.

ERROR: Zip file is corrupt or unreadable. This may be due to a bad download.
Please re-download the zip file, try again, and see if the problem persists. If
it does, let your helper know as it may be that the upload is corrupt, and that
is something that only your helper can fix.

Press any key to exit . . .
Failed to read script or malformed script.
Successfully processed all directives.

C:\Users\LaPuglia\Desktop>
 
Weird, I don't see a problem with the provided zipfile.
Have you installed some kind of zip/unzip program ?

Step 1:
Extract the zip file on your desktop manually.
The 2 files will be put in the folder "C:\Users\LaPuglia\Desktop\SFCFix"

Step 2:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

PeterJ,

I have never had any issues like this. I use 7-zip on my laptop. With that being said, there were no errors this time. See the copied text below.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-05-15 15:37:44.131
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\LaPuglia\Desktop\SFCFixScript.txt [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-rasapi_31bf3856ad364e35_6.1.7601.24559_none_6fa201a4c7012984\rasapi32.dll

Successfully copied file C:\Users\LaPuglia\Desktop\SFCFix\x86_microsoft-windows-rasapi_31bf3856ad364e35_6.1.7601.24559_none_6fa201a4c7012984\rasapi32.dll to C:\Windows\winsxs\x86_microsoft-windows-rasapi_31bf3856ad364e35_6.1.7601.24559_none_6fa201a4c7012984\rasapi32.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-rasapi_31bf3856ad364e35_6.1.7601.24559_none_6fa201a4c7012984\rasapi32.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-rasapi_31bf3856ad364e35_6.1.7601.24559_none_6fa201a4c7012984\rasapi32.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2022-05-15 15:37:44.831
Script hash: /Dvbu+r5JfVlrgQUR7OQGx+0OmC1iMiMQC+CoTc/JnY=
----------------------EOF-----------------------


Thanks,

joe_rockstar

,|m|
 
I don't think 7-Zip cause the failing of previous fixes. The log now shows it went successful.

Run the command sfc /scannow in an elevated command prompt and report the result.
 
PeterJ,

I am still having issues. See below and attached CBS.log.


Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Thanks,

joe_rockstar

,|m|
 

Attachments

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

PeterJ,

See copied text below.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-05-18 17:52:35.583
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\LaPuglia\Desktop\SFCFixScript.txt [0]




FileScan::
[0: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_pt-pt_1b9fe95ec500145d\diskmgt.CHM
Expected: 79CqZkKpVP1VIJueO3sDyraOcea3c1RSw2af7GlI8gg=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_pt-pt_1b9fe95ec500145d.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~pt-PT~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0816\diskmgt.CHM]


[1: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_es-es_18ed405259039887\diskmgt.CHM
Expected: ajEHpuungTx2V/a/SBUlsT4KepQh9Agzhit3CmmPuhM=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_es-es_18ed405259039887.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~es-ES~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0C0A\diskmgt.CHM]


[2: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_nl-nl_d22dd4cce1e4a2e9\diskmgt.CHM
Expected: j2hh+KETYmZJcqsMUbRxHoFTM+rdS/jG1j2mi+01FVU=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_nl-nl_d22dd4cce1e4a2e9.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~nl-NL~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0413\diskmgt.CHM]


[3: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_hu-hu_0315369930357e05\diskmgt.CHM
Expected: +8ebdsrjggxCpdULesxUEpVusxfyosUcawwXsJCwOU0=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_hu-hu_0315369930357e05.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~hu-HU~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\040E\diskmgt.CHM]


[4: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_6242fb22a9e1a289\diskmgt.CHM
Expected: vXxHWLXn5gwsKgbK7zJa4TS12Iy3Df8EvJVVezXjfSw=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_6242fb22a9e1a289.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~ru-RU~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0419\diskmgt.CHM]


[5: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_bba4b6514bd5aee9\diskmgt.CHM
Expected: egUgOec0+xbs4rgj8Ap8r272tGqtYNgRQhV1UI/R9PE=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_bba4b6514bd5aee9.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~ar-SA~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\040C\diskmgt.CHM]


[6: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_186a2f4ec707109d\diskmgt.CHM
Expected: Tx3vgTH+moFHU1ktJryDl5StPbPn0XtakCrXKg0EfUg=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_186a2f4ec707109d.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~pl-PL~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0415\diskmgt.CHM]


[7: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_it-it_a5ccac9823079467\diskmgt.CHM
Expected: DM3oV36uNb0YwxvgHRrEB06k+7S+F0ke/NVyu89AY04=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_it-it_a5ccac9823079467.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~it-IT~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0410\diskmgt.CHM]


[8: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_cs-cz_d5cb981271e24a84\diskmgt.CHM
Expected: koSylRlOmaBR6fFSzT6xP6qd83i7CSNkIEIt+P5Bfr4=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_cs-cz_d5cb981271e24a84.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~cs-CZ~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0405\diskmgt.CHM]


[9: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_tr-tr_a74b2fde8fc6aed5\diskmgt.CHM
Expected: WPp8QGpa3aEFk6+fYj1TtbFWVwXwbJ6xYFFCtwmmoZI=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_tr-tr_a74b2fde8fc6aed5.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~tr-TR~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\041F\diskmgt.CHM]


[10: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_sv-se_fe3de597a10aace4\diskmgt.CHM
Expected: aJFLbvmo2JDJWKFBnGj/X4sj9u5pfVwEISbN0qaXPyk=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_sv-se_fe3de597a10aace4.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~sv-SE~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\041D\diskmgt.CHM]


[11: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_ko-kr_eb5c085a08936d58\diskmgt.CHM
Expected: 7p7OZUdbxPsCbhqayDK3QS1dGjMJXqe22r6AU3rl9Tc=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_ko-kr_eb5c085a08936d58.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~ko-KR~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0412\diskmgt.CHM]


[12: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_zh-cn_78a84ddc3ffe80f4\diskmgt.CHM
Expected: fF0Cc5vplXg8BL0u546ybzNTs3yJEuPlqCwC5Jhr/dU=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_zh-cn_78a84ddc3ffe80f4.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~zh-CN~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0804\diskmgt.CHM]


[13: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_zh-tw_7ca48b323d6f5d64\diskmgt.CHM
Expected: M5z2L7z8x6HMER9vG7AtLVbNgo/G3Cdvuljc97/aERw=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_zh-tw_7ca48b323d6f5d64.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~zh-HK~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0404\diskmgt.CHM]


[14: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_de-de_70310d7569fe9b1d\diskmgt.CHM
Expected: X44IqLXTgvKbp6d8K/Jj7HX03WMTgon4eGpmCiaSVno=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_de-de_70310d7569fe9b1d.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~de-DE~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0407\diskmgt.CHM]


[15: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_ja-jp_47f22ba51622a642\diskmgt.CHM
Expected: 2xzZqKerj6IP49J1+FQ2ozYm3PyDqDiyKvZ3ajtqhwU=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_ja-jp_47f22ba51622a642.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~ja-JP~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0411\diskmgt.CHM]


[16: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_pt-br_1abe19f2c590a481\diskmgt.CHM
Expected: ZU0cT5T/Zysn5NckId2ljdGaxHJhesG4yo2YGbue1Rg=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_pt-br_1abe19f2c590a481.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~pt-BR~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0416\diskmgt.CHM]


[17: 2] C:\Windows\winsxs\amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_en-us_1921e36e58dca6e2\diskmgt.CHM
Expected: Q04+9HaiDEqXWqWfSz15C0O1lwvdzRKc8OPWAuf17T4=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskmgt.resources_31bf3856ad364e35_6.1.7600.16385_en-us_1921e36e58dca6e2.
Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~amd64~ar-SA~6.1.7601.17514.RemoteServerAdministrationTools-Roles-FileServices-Dfs

[C:\Windows\Help\mui\0409\diskmgt.CHM]


[18: 1] C:\Windows\winsxs\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c\diskmgt.CHM
Expected: Nm0jwXDzPg7+0Wb/lPzZrxe6KthUAbkrG2QotxzpUV8=
Expected: 6.1.7600.16385 Found: Version number not available.
Successfully traced component amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c.
Server-Help-Package.ClientUltimate~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Server-Help-Package.ClientUltimate-Update
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2022-05-18 17:54:01.789
Script hash: r10CVQb+nMpJWTY3ICqszRH2xNbpDv+K7bMdjlUyTpQ=
----------------------EOF-----------------------

Thanks,

joe_rockstar

,|m|
 
Please do following:

  1. Click on the Start button and in the search box, type CMD
  2. When CMD is listed above, right-click on it and select Run as administrator
  3. When Command Prompt opens, copy and paste the following command into it, then press enter.

    Code: 
    fsutil hardlink create C:\Windows\Help\mui\0409\diskmgt.CHM C:\Windows\winsxs\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c\diskmgt.CHM
Take a screenshot of the Command Prompt. Read this on how to take a screenshot.
Upload the image file to a file-sharing site and post the downloadlink.
 
PeterJ,

See attached attached Snip below.



Thanks,

joe_rockstar

,|m|
 

Attachments

  • diskmgt.JPG
    diskmgt.JPG
    79.4 KB · Views: 6
That went not successful. Please do following:

  1. Click on the Start button and in the search box, type CMD
  2. When CMD is listed above, right-click on it and select Run as administrator
  3. When Command Prompt opens, copy and paste the following commands into it, press enter after each.

    Code: 
    del C:\Windows\Help\mui\0409\diskmgt.CHM
    Code: 
    fsutil hardlink create C:\Windows\Help\mui\0409\diskmgt.CHM C:\Windows\winsxs\amd64_server-help-chm.diskm_v.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d76955a45e11858c\diskmgt.CHM
Take a screenshot of the Command Prompt. Read this on how to take a screenshot.
Upload the image file to a file-sharing site and post the downloadlink.
 
PeterJ,+

See attached attached Snip below.

Thanks,

joe_rockstar

,|m|
 

Attachments

  • ECMD.JPG
    ECMD.JPG
    74.1 KB · Views: 5
Reboot the machine.
Run the command sfc /scannow in an elevated commandprompt.
Provide a screenshot of the result.
 
PeterJ,

The SFC Scan was unable to repair everything and warrants a reboot. I am rebooting now and have attached the SFC Snip and CBS.log for your review.

Thanks,

joe_rockstar

,|m|
 

Attachments

  • sfc.JPG
    sfc.JPG
    60.3 KB · Views: 3
  • CBS.log
    CBS.log
    8.8 MB · Views: 1
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

PeterJ,

Per your direction see copied text below.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-05-21 17:13:48.273
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\LaPuglia\Desktop\SFCFixScript.txt [0]




FileScan::
[0: 2] C:\Windows\winsxs\x86_microsoft-windows-imageres_31bf3856ad364e35_6.1.7600.16385_none_dc93f95659399ba8\imageres.dll
Expected: gnYNvd040qMcqvUdBl305+HQ8MInM6CvZTd26/e3lHA=
Expected: 6.1.7600.16385
Successfully traced component x86_microsoft-windows-imageres_31bf3856ad364e35_6.1.7600.16385_none_dc93f95659399ba8.
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery

[C:\Windows\SysWOW64\imageres.dll]


[1: 4] C:\Windows\winsxs\amd64_microsoft-windows-imageres_31bf3856ad364e35_6.1.7600.16385_none_38b294da11970cde\imageres.dll
Expected: ZRZb0TEFaBbwCdmH/Hishv/gw8OKJ+c/hzWGt/9NWc8=
Expected: 6.1.7600.16385
Successfully traced component amd64_microsoft-windows-imageres_31bf3856ad364e35_6.1.7600.16385_none_38b294da11970cde.
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery

[C:\Windows\System32\imageres.winaero.bak_195202295024]
[C:\Windows\System32\imageres.winaero.bak_11102021153639]
[C:\Windows\System32\imageres.dll]
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2022-05-21 17:16:36.551
Script hash: hkLyEeR2Yw1xL6ymuO3iAh81g9puV13PFnOWeM/sH98=
----------------------EOF-----------------------

Thanks,

joe_rockstar

,|m|
 
The log result looks normal.

Reboot the machine.
Run the command sfc /scannow in an elevated commandprompt.
Provide a screenshot of the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
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