Hello Dianne :)
Thank you very much for your patience and for such detailed replies. You have me now :). I have reviewed your logs again, and I can confirm that you have hit a rare bug in Windows/Internet Explorer. This means that the normal means of fixing your corruption will not work here. The fix we applied to your computer has done no harm, but it also has not managed to fix your problem, and this proves an earlier suspicion of mine. However, we had to test this suspicion with the fix which tom982 performed earlier before it was safe to proceed.
Simplistically, a minority of users using Windows Vista or Windows Server 2008, who upgrade to Internet Explorer 8, and then Internet Explorer 9 will experience continuous SFC corruption reports relating to the two Internet Explorer files inetres.admx
. This is caused when the two store copies (backing copies) of the aforementioned files are not successfully upgraded from version 8.x.x.x to version 9.x.x.x. SFC and corruption detection technologies will then incorrectly detect the version 9.x.x.x versions as corrupt, and replace them with the incorrect version 8.x.x.x versions. IE9 will then detect the version 8.x.x.x versions as corrupt, and replace them with its own copies of version 9.x.x.x files. This leads to a continuous cycle of the files being replaced with old copies, replaced with new copies.
This is what is happening on your computer, and I have seen this several times before. For evidence that this is a common problem, you can see an old thread where the same thing has happened here: http://social.technet.microsoft.com...n/thread/ed6150a3-e8f5-442c-b6f1-ddf8c26d49b1
There are two fixes. The first is to uninstall both IE9 and IE8, reverting to IE7, and re-install IE9 directly on top of IE7, and the second is to repair all references to the old version 8.x.x.x components.
I would like to try to re-install IE first, and if that does not resolve your issues, I will manually repair up your store copies.
If at any point you require more explanation, or you experience a problem, please do not hesitate to ask.
First, please download a copy of IE9 from here: http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages
Please do not attempt to install it, just keep it handy for later on in the fix.
If you have a lot of favourites which you don't want to risk losing, I suggest that you back them up first. This can be done by pressing and releasing the Alt
key on the left hand side of your keyboard. Then select the File menu, followed by Import and Export, Export to a file > Next > Tick both Favorites and Cookies > Next > Next > Next (you may specify another location if you wish) > Next (again, you may specify another location if you wish) > Finish.
Then, please uninstall Internet Explorer 9, following the instructions here: http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9
Then, please uninstall Internet Explorer 8, following the instructions for "Windows Vista and Windows Server 2008" here: http://support.microsoft.com/kb/957700
Finally, please re-install Internet Explorer 9 using the pre-downloaded installer.
After this, if your favourites have been lost, I will help you to re-import them from the backup we made. Please also go back to the command prompt, and run sfc /scannow one more time, reporting whether or not it detects corruptions.
The very best of luck to you :)