cbs.log can't be fixed (and explorer keeps crashing)

Melanie.Geranie · Oct 25, 2013

Hello everyone, I am Melanie!!
Explorer keeps crashing :banghead:, and when I ran sfc /scannow, it said cbs.log could not be repaired.
I have zipped that up and uploaded it. Please help!View attachment Melanie.Geranie CBS.zip View attachment Melanie.Geranie CBS.zip

NoelDP · Oct 26, 2013

The log file appears to be incomplete - it ends at POQ36, whereas a 64-bit machine should get to around 125 (or more).
Please reboot, and then upload a new copy of the CBS.log file

Melanie.Geranie · Nov 13, 2013

NoelDP,

Thank you for your prompt response, and sorry for my own inattentiveness.
Here, I will try to post the correct version, now:

NoelDP · Nov 13, 2013

That's better :)

Code:

 Line 200129: 2013-11-13 13:19:13, Info                  CSI    0000046b [SR] Repairing 1 components
 Line 200130: 2013-11-13 13:19:13, Info                  CSI    0000046c [SR] Beginning Verify and Repair transaction
 Line 200133: 2013-11-13 13:19:14, Info                  CSI    0000046e [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

appears to be the only problem found by SFC.

However, there are a number of other errors in the background CBS log, which indicate problems with the system Packages.

Please download and save the CheckSUR tool from System Update Readiness Tool fixes Windows Update errors
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your SkyDrive Public folder so I can take a look - post a link in your reply.

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cbs.log can't be fixed (and explorer keeps crashing)

Melanie.Geranie

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NoelDP

Windows Update Analyst, Contributor

Melanie.Geranie

New member

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NoelDP

Windows Update Analyst, Contributor