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Caps lock freezing my computer

vjb89

Well-known member
Joined
Sep 15, 2015
Posts
96
Location
Brazil
Sorry, I've never used a program that updates drivers. I rarely update drivers. Go into Device Manager and see if the option to rollback driver is not grayed out. (Mine is because I haven't updated it.)

I'd say the first step is to go to the manufacturer's site and download the newest drivers for everything. If the computer is older, the dates of the drivers will likely be several years old. Put the drivers onto a USB stick for safe keeping.

Next, I'd probably use Revo Uninstaller to remove Driver Booster. It "might" remove the program and the drivers but I'm not sure on that.

Third, go through this procedure to install the drivers.
Is there any suggestion procedure to install the drivers? | Official Support | ASUS Global

I already removed driver booster but i'll try that too to see if more things can be removed. I don't know why but sometimes the touchpad doesn't function even when i turn on my notebook for the first time on that day. I already downloaded its drivers from asus website but this still happens. Is there any program that can show if it's corrupted? Thanks everyone for your help :)
 

plodr

Sysnative Staff, Contributor
Joined
Sep 11, 2016
Posts
302
Is the driver for your touchpad showing the same version that is posted on Asus' site for your model?
 

plodr

Sysnative Staff, Contributor
Joined
Sep 11, 2016
Posts
302
Then there is something else causing the touchpad to malfunction. Since the keyboard is not working, and the onscreen keyboard is not working, it might be software. Unfortunately I wouldn't begin to know where to look.

I've never had a notebook keyboard malfunction and I've owned 5 of them: Micron, HP, Asus and Acer. I also turn off the touchpad and put on a USB mouse with a small USB receiver. The receiver is small enough that I let it in even when traveling with the notebooks.

I think I'm out of ideas unless I stumble across a thread on the internet with another suggestion.
 

Digerati

Forum Moderator, Hardware
Staff member
Joined
Aug 28, 2012
Posts
3,765
Location
Nebraska, USA
I cannot stand touchpads though I suppose it is my own fault. My undisciplined thumbs keep brushing them, sending the cursor across the screen. So I always use a mouse with my notebooks and disable the pads with the appropriate Fn + F-key combination.

As to yours sometimes not working, it is hard to say why but often intermittent problems like this are due to a loose connection internally. You might see if the function comes and goes just by opening and almost completely closing the lid. If adventurous, you can remove the keyboard and make sure the connection is secure.
 
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