can't update windows 10 form version 1909

extaaws

New member
Joined
Sep 9, 2022
Posts
3
ive been struggling with this issue for two years now .every time i try to update my windows version 1909 to any newer version i get the BSOD "kmode exception not handled". And if by some miracle the update finished successfully i can only work in my updated version for 10 to 15 minutes then the same bsod pops up again .i even bought a new ssd and removed the old one from my computer installed windows from creation tool .nothing . after 15 min of me trying to setup my computer the bsod pops up again . can anyone help me please
 
Could you please zip up and provide the following file if it exists:

Rich (BB code):
C:\$Windows.~BT\Sources\Rollback\setupmem.dmp
 
This certainly appears to be a third-party driver issue but the dump files don't actually indicate what is causing the problem. Could you please perform a clean boot using these instructions and then attempt to update again?
 
same problem I did the clean boot then updated i get the bsod during the update
 

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