[SOLVED] Can't install Windows Management Framework 4.0 and KB2819745 update

duddydude · Dec 25, 2021

Hello. I have an issue installing Windows Management Framework 4.0 and required prerequisite Windows Update KB2819745. Installing update from Safe Mode With Networking does not work since I downloaded the update .msu file manually form Microsoft's windows update catalog. I attempted using Windows Update diagnostic tool to no avail - It mentioned having fixed Windows Update, however installation still does not work. I ran clean boot of Windows and uninstalled Avast antivirus to allow Windows installation of the update - Still same thing is happening. Windows Update updates history reports 80070020 error code. I tried looking it up and following all steps found - Still nothing. The system is genuine, Windows 7 Professional SP1 x64. I would be thankful for all and any help.

FreeBooter · Dec 25, 2021

If you see Windows Update error 80070020, another program might be interfering with Windows Update. Restart your computer and run Windows Update again. If restarting your computer won't help resolve the error, try clean boot state.

How to perform a clean boot in Windows

duddydude · Dec 26, 2021

I don't know if bots are posting in this forum but please read my post carefully. I have attempted multiple restarts and Safe Mode With Networking (which resulted in .msu installer reporting that the function does not work in Safe Mode and being unable to access Windows Updates from control panel) and I have performed a clean boot and uninstalled Avast antivirus. I should probably mention that .msu installer finishes successfully, however configuring Windows Updates fails and system keeps reverting changes.

FreeBooter · Dec 26, 2021

Did you get error message while trying to install Windows update if you did, that is why i asked you to perform clean boot state or you can follow my instruction on how to install and uninstall programs in Safe Mode.

https://www.tenforums.com/tutorials...ninstall-programs-safe-mode-windows-10-a.html

duddydude · Dec 26, 2021

I don't know what to tell you. I mentioned that I keep getting same Windows Update error code 80070020 but no actual error message. I already attempted clean boot which I know how to do. Also why would I need to uninstall anything in Safe Mode? It doesn't even feel like an forum discussion. I provided every single bit of information needed so far. Avast antivirus uninstalled normally was removed completely with all of it's services. I also use Windows 7 not Windows 10 which I clearly stated.

FreeBooter · Dec 26, 2021

You said you tried installing Windows update from Safe Mode i try to explain to you, it can't be done that is why asked you perform clean boot state or try to explain how to make the Windows Installer service work in Safe Mode to be able install windows update.

You will not get an error message from Windows Update the error code (error code 80070020) you will get.

You can use the attached batch script to register Windows Update components.

duddydude · Dec 26, 2021

I didn't understand what you meant correctly, sorry. I tried using Windows Update in clean boot state, however if you can actually explain to me how to enable Windows Update in Safe Mode I would be thankful. I am not really that good with computers as you see. I will attempt using the script you sent me and will report results. Also should I use the script on clean boot?

FreeBooter · Dec 26, 2021

No problem @duddydude first try batch script i have attached to my last post if that won't help execute batch script attached to this post which can be used to enable Windows installer to work in Safe Mode.

Make sure to right-click the batch script and select "Run as administrator" option from context menu.

FreeBooter · Dec 26, 2021

duddydude said:
I didn't understand what you meant correctly, sorry. I tried using Windows Update in clean boot state, however if you can actually explain to me how to enable Windows Update in Safe Mode I would be thankful. I am not really that good with computers as you see. I will attempt using the script you sent me and will report results. Also should I use the script on clean boot?

No you can use the script in normal mode.

billmcct · Dec 26, 2021

Windows Management Framework 4.0 has been superceeded by framework v5.0 and v5.1.

Download Windows Management Framework 5.1 from Official Microsoft Download Center

duddydude · Dec 26, 2021

I need 4.0 specifically to fix error in one program I use. Windows Update installing Windows Management Framework 5.0 says that this specific update does not apply to my computer. I am considering upgrading to Windows 10 with media creation tool.

x BlueRobot · Dec 26, 2021

Please follow these posting instructions - Windows Update Forum Posting Instructions

I'm going to move this thread to the Windows Update forum for now.

duddydude · Dec 26, 2021

I am sorry, I didn't knew I posted in wrong place. Thank you for moving the topic to appropriate location. It is my first time participating in this forums and I didn't really realize where appropriate posting instructions were. I will follow the instructions provided and provide results as soon as possible.

x BlueRobot · Dec 26, 2021

Thanks, once you've provided the CBS log then I'll take a look for you.

duddydude · Dec 27, 2021

Providing logs from SFCFix, sfc /scannow and WindowsUpdate.log in one zip after following instructions. I did not attempt to search for or install any updates through Windows Update service. Windows Update log is for Windows6.1-KB2819745-x64-MultiPkg.msu from catalog.update.microsoft.com.

duddydude · Dec 27, 2021

WindowsUpdate.log is outdated, I will upload the file again. Please delete my previous post.

x BlueRobot · Dec 27, 2021

Your CBS log appears to be fine, it seems that SFC has fixed a few hardlinks for you. Could you please try and install KB2819745 using the Windows Update client again? If it fails, then please let me know and we can investigate further.

duddydude · Dec 28, 2021

I don't have the update in Windows Update service, only .msu file from catalog.update.microsoft.com. Can you also please check attached WindowsUpdate.log? It may be useful.

x BlueRobot · Dec 28, 2021

There is nothing particularly interesting in that log file.

What happens have you attempt to install the update manually using the .msu package?

duddydude · Dec 28, 2021

I need to restart my computer. Windows is configuring updates and after another restart it starts reverting changes. Make sure you checked the updated WindowsUpdate.log since old one doesn't have any errors.

[SOLVED] Can't install Windows Management Framework 4.0 and KB2819745 update

Member

Member

Member

Member

​

Member

Member

Attachments

Member

Member

Attachments

Member

Member

Member

Administrator

Member

Administrator

Member

Member

Attachments

Administrator

Member

Administrator

Member