Can't Install one Update (MSU Package)

nekrosoft13 · Mar 11, 2014

Trying to install an new update and installer keep failing, trying to look though cbs log, I found some errors but I'm lost

update is KB2919355.

This is Server 2012 R2 btw.

Code:

2014-03-11 13:39:28, Error                 CSI    000007be (F) Baseline folder missing on generating delta for: [ml:280{140},l:192{96}]"amd64_microsoft-windows-help-privstatement_31bf3856ad364e35_6.3.9600.17031_none_3cb38ab46e72a30a"[gle=0x80004005]
2014-03-11 13:39:28, Error                 CSI    000007bf@2014/3/11:18:39:28.381 (F) base\wcp\componentstore\deltastore.cpp(2797): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::RecursivelyRegenerateComponentPayloadFromDelta expression: (null)
[gle=0x80004005]

Code:

2014-03-11 13:39:29, Error                 CSI    000007c0 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #5918205# from CFileInstaller::DoComponentOperation(...)[gle=0xd015001a]
2014-03-11 13:39:29, Error                 CSI    000007c1 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #5918200# from CFileInstaller::ProcessComponentChange(...)[gle=0xd015001a]
2014-03-11 13:39:29, Error                 CSI    000007c2 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #5918199# from PrimitiveInstaller::CCoordinator::ProcessChange(Change 6.3.9600.16384 -> 6.3.9600.17031 for Microsoft-Windows-Help-PrivStatement, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral)[gle=0xd015001a]

Code:

2014-03-11 13:39:29, Error                 CSI    000007c3 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #2064172# from CCSDirectTransaction::PerformChangeAnalysis(...)[gle=0xd015001a]
2014-03-11 13:39:29, Error                 CSI    000007c4 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #2064171# from CCSDirectTransaction::PrepareForCommit(...)[gle=0xd015001a]
2014-03-11 13:39:29, Error                 CSI    000007c5 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #2064170# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd015001a]
2014-03-11 13:39:29, Error                 CSI    000007c6 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #2064169# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd015001a]

please help

nekrosoft13 · Mar 11, 2014

Here is the full CBS log and I also tried running DISM tool that failed as well

niemiro · Mar 12, 2014

Hello, and welcome to Sysnative!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download [sfcfixdownload]SFCFix[/sfcfixdownload](by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/16537616/Fixes/SFCFix/Scripts/%7EGeneric/Collect/COMPONENTS/SFCFix.txt?dl=1

Thank you!

Richard

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Can't Install one Update (MSU Package)

nekrosoft13

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niemiro

Senior Administrator, Windows Update Expert