Cant install last Windows7x64 update KB4534310 get Code 80070490

F

freebird

Member
Joined
Feb 2, 2020
Posts
12
I try 3 days to install this update(I get this error after reboot), but now i need help, Thanks.;)
1) "sfc /scannow" found broken files but can't repair
2) checksur.log have none errors
3) installed System Update Readiness tool
4) the SFCFix tool show no errors
5) WindowsUpdate.diagcab from microsoft's website says it found some errors and fixed everything except 1 thing(80070490)
6)cbs.log is very big

RootCause: RC_DataStore
ErrorCode: 0x80070490

cbs.log
 
Last edited:
Hi!

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_tsprint.inf_31bf3856ad364e35_6.1.7601.24514_none_caa5440a750cd27e\tsprint.inf

Let me know if it says successfully installed. If it does, try updating again.

If you get a warning about the driver not being signed, please install it anyway.
 
The driver was installed without problems, but this update produce again the same code(80070490). Here are the newest logs after the failed update.
 

Attachments

Hi!

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24524_none_bbeee6af1f26b56b\cpu.inf

Let me know if it says successfully installed. If it does, try updating again.

If you get a warning about the driver not being signed, please install it anyway.
 
driver installation was successful, then i installed the update and after restart i got a blue screen. Then i used the computer repair option from windows and the system could start, but the update failed again.

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 6b
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Here all new logs/files. Thank you;)
 

Attachments

Thanks.


GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
No, this Problem with failing updates happen some month ago. I always hoped that the new update would work, but didnt.
 
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